TruStone Financial Credit Union

3.8
66 reviews
TruStone Financial Credit Union Cover Image - "It's True. 'Cause we're TruStone". Insured by NCUA. Equal Housing Opportunity.

About

Credit UnionATMMortgage LenderFinance Company
TruStone Financial is a full-service credit union serving Minnesota and Wisconsin since 1939. Having been founded as a teachers’ credit union, education was built into our mission: to engage, educate, and inspire our members to achieve lifelong financial well-being. In 2024, TruStone was named a top-performing U.S. Credit Union by Newsweek and recognized as a Top Workplace 2024 National Standard Setter by Energage. To learn more about us, visit TruStone.org.

Details

  • Drive-throughNot available
  • Wheelchair accessible entranceAvailable

Location

TruStone Financial Credit Union
7905 Great Plains Blvd, Chanhassen, MN
55317, United States

Hours

Reviews

3.8
66 reviews
5 stars
47
4 stars
0
3 stars
0
2 stars
0
1 star
19
  • LP
    Logan Peterson
    Oct 27, 2025
    1.0
    I went here to get a car loan, I am a private contractor and brought in my contract and 1 pay stub to prove income, as they had previously instructed me to do. The banker I spoke too was condescending and told me 2 pay stubs were required. I said I would wait for a manager. After 20 minutes of waiting, the manager came in and confirmed what I was saying. The banker was continuing to forget the most basic details. Even after this, he continued to insist on 2 pay stubs. When I told him I needed a car this week, he condescendingly suggested that buying a car is a big decision and shouldn't be rushed?????? After 1 full hour with him, he got up, said he'd be back and just left his office!!!! I waited 10 minutes then left myself. If you want to be treated like scum for starting a new job, get a loan here.
  • MM
    Michael
    Aug 28, 2025
    5.0
    Jonas is an exceptional worker who always greets you with a smile. He’s so helpful when it comes to figuring out account problems. Highly recommend this branch
  • JL
    Jeremy Lankenau
    Aug 15, 2025
    5.0
    Came here to open an account and was very pleased with the service and staff! Paul was very personable and professional!
  • NE
    Noah Erickson
    Jul 14, 2025
    5.0
    Great Customer Service from Cecily! Super happy, Trustone is the best bank I have ever belonged too.
  • CB
    Charmaine Bing
    Jun 30, 2025
    5.0
    I stopped in today at this branch and was greeted by friendly employees who were all willing to assist me. Meredith and Corey went above and beyond to provide an exceptional member experience. Thank you to all the staff especially to Meredith and Corey.

Frequently Asked Questions About TruStone Financial Credit Union

Did TruStone Financial Credit Union in Chanhassen used to be Firefly Credit Union?

Yes, this location used to be Firefly Credit Union but has since merged with TruStone Financial.

What are the regular business hours of TruStone Financial Credit Union in Chanhassen?

TruStone Financial Credit Union in Chanhassen is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. They are closed on Sundays.