TruStone Financial is a full-service credit union serving Minnesota and Wisconsin since 1939. Having been founded as a teachers’ credit union, education was built into our mission: to engage, educate, and inspire our members to achieve lifelong financial well-being.
In 2024, TruStone was named a top-performing U.S. Credit Union by Newsweek and recognized as a Top Workplace 2024 National Standard Setter by Energage. To learn more about us, visit TruStone.org.
Details
Drive-throughNot available
Wheelchair accessible entranceAvailable
Location
TruStone Financial Credit Union - Commercial Lending and Business Services
It's right off the freeway. Have excellent service plus there's a drive-thru. They also have an ATM located outside.
DM
Darin Mays
Oct 15, 2024
1.0
Stay away! Inconsistent policies and procedures. And rude.
As a small business owner, I work with close to 100 business entities, and TruStone continues to be THE MOST DIFFICULT to work with. It's like they try to inconvenience their customers.
A recent example: for over a year, I've been using their drive-through to deposit checks. I drop signed checks in with my debit card, let the teller know to deposit it into my business checking, and go on my way. Easy? Right? Wrong.
Today, the teller decided a deposit slip is needed. When I asked, "Why, is this a new policy?" Rather than answering this question, they just kept saying,"Sir, please fill out a deposit slip. "
***Deposit slips are not required when debit cards are used with tellers.***
Even after explaining this has never been required, it was MORE IMPORTANT for this teller to remain "right" than to realize they might have made a mistake.
Every month, it's a new issue, which keeps me guessing and makes it difficult to just run a repeatable business.
Wasted hours = wasted money
I can't wait to have the time to close out my account and go somewhere else. Unfortunately, this takes time. Uff-da...
Frequently Asked Questions About TruStone Financial Credit Union - Commercial Lending and Business Services
Did TruStone Financial Credit Union - Commercial Lending and Business Services in Bloomington used to be Firefly Credit Union?
Yes, this location used to be Firefly Credit Union but has since merged with TruStone Financial.
Is this location by appointment only?
Yes, this location is by appointment only.
What are the regular business hours for TruStone Financial Credit Union - Commercial Lending and Business Services?
The business is open Monday through Friday from 9 AM to 5 PM and on Saturday from 9 AM to 1 PM. It is closed on Sundays.
Does TruStone Financial Credit Union offer drive-through services?
No, this location does not have drive-through services.
Is the TruStone Financial Credit Union - Commercial Lending and Business Services branch open on Sundays?
No, this branch is closed on Sundays.
Are appointments required to visit TruStone Financial Credit Union - Commercial Lending and Business Services?
Yes, this location operates by appointment only.
Did this TruStone Financial Credit Union branch used to operate under a different name?
Yes, it was previously known as Firefly Credit Union before merging with TruStone Financial.
Where is TruStone Financial Credit Union - Commercial Lending and Business Services located?
It is located at 2740 E 82nd St, Bloomington, MN 55425, USA.
Which nearby public transportation station can help customers reach TruStone Financial Credit Union?
Customers can use the Metro Transit 28th Ave Station, which is near the branch, to conveniently access the location.
What other financial institutions are near TruStone Financial Credit Union - Commercial Lending and Business Services?
Nearby financial institutions include Firefly Credit Union and another branch of TruStone Financial Credit Union, providing additional banking options.
Are there any shopping or retail locations near TruStone Financial Credit Union in Bloomington?
Yes, The North Face Mall of America, a clothing and retail store, is located nearby, offering convenient shopping before or after your visit.
What financial services does TruStone Financial Credit Union specialize in?
TruStone Financial focuses on business services and commercial lending, offering services like commercial loans, business checking, and mortgage loans.