Wells Fargo Bank

Reviews

• SS

  Sam

  Nov 12, 2025
  5.0
  Very helpful, great teller.
• LM

  Lindsay Middagh

  Oct 15, 2025
  1.0
  Update: although it looks great on Wells Fargo end to respond to my review to try to resolve it, they did absolutely nothing. I got an automated response on why checks can be placed on hold (none of which is why they held my check) and “closed the case”. So no solution, no money, and I’m officially going to lose out on buying a house in 2 days. Theeee possible worst experience I have ever had. I’m closing on a house in 5 days. In order to close on a house, I deposited a $10,000 check into my account to help with the down payment. I got a notification this morning that my funds are put on hold because “endorsement does not match payee”. Mind you, I’m staring at the check and the signature matches my name on the check. I called the 800 number to wells Fargo and they were no help. Told me there is nothing they can do. Asked why this check was placed on hold and they can confirm it was a mistake and the endorsement does match the name, however, they can’t fix it. Decided just to go to the Arden hills branch and talk to them directly. Spoke to the manager on staff today (I think her name is Lori, but I could be very wrong) and she kept saying there is nothing they could do. THE MANAGER TOLD ME JUST TO BORROW MONEY FROM SOMEONE I KNOW AND PAY THEM BACK ONCE THE CHECK IS NO LONGER ON HOLD. Absolutely insane request and so out of line as a “solution”. Mind you, this $10,000 is already taken from the other account, but not deposited into my account. So Wells Fargo is basically just holding it for NO reason. They told me the check will no longer be on hold after 10 business days, which is AFTER I’m supposed to close on a house. So now I can’t close on a house and my husband and I along with our 4 month old baby will have nowhere to live. All because they took MY $10,000 for no legitimate reason. You better believe I’ll be taking legal action for causing my family and I to not be able to close on a house.
• BL

  Bethany Leech

  Sep 3, 2025
  1.0
  This branch has had bad energy and service for years. Just walking in gives me the ick. Very short staffed. Staff that are there make it painful to do banking there. They make you feel not welcomed and like you are a burden. Everything goes slightly wrong that makes you not trust that things will get done successfully and how you want. Not a fan of big bank business to begin with but this WF branch really harnesses the mentality that they are not in the business of serving people, even if you have been an account owner for over 30 years.
• KK

  Kt

  Aug 29, 2025
  1.0
  I had been going to this location as it is less busy than the Roseville branch. I have been banking with Wells Fargo for 13 years now. I cash my paycheck there bi-weekly, however I was told by Tyrie who works there that I now have to pay $10 for each check that I cash. I contacted Wells Fargo as I was thinking of changing my bank if this was true, however, customer service stated that since I am a customer I don't have to pay a fee. This was upsetting getting false information and having to drive to Bank.
• BS

  Brian S

  Aug 1, 2025
  1.0
  Every time i go in there they can never solve simple problems or issues, or are too busy Very frustrating- big time validation for community banks over the big banks!!

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