Wells Fargo Bank

Reviews

• AH

  Alexandrea Hendel

  5 days ago
  1.0
  Does not answer the phone. You can push zero all you want, wait, all you want, call back all you want. No one, answers.
• MC

  Mike Coppoc

  Oct 26, 2025
  1.0
  I opened my Wells Fargo account in 1991 at the Albert Lea branch, and no matter where life takes me I have been a Wells Fargo customer... well now that may have to change. There is not a full service bank in Albert Lea. They have a shell of a bank, and I guess they might be able to do mos if not all things a branch can do, if they have anyone there to help you. I moved home to Albert Lea, and stopped by the change my address and close an account. Nobody was available that entire day to talk to me about closing the account, and the teller did change my address... however got it wrong. She only changed it on one of my accounts. I remember when I opened the account this branch felt like I was going into a busy bank with desks, cubicles, and, well, people... Now it is a shell of a building, and they can set you an appointment if you want anything other than the backed up teller line. My son had to wait 4 days to get an appointment when he wanted to open an account. He found that most other banks here are staffed, so went elsewhere. I learned that it took about 15 minutes of phone time to fix the addresses and close the account, but you can't do that at the branch. Since I'm hearing impaired and don't like phones, I guess after over 30 years it may be time to reconsider and find a regular bank, and not just an online bank that happens to have a building in town.
• BS

  Brandon Sahr

  Oct 31, 2018
  1.0
  Bunch of crooks
• JD

  Joshua Dulas

  Apr 11, 2018
  1.0
  One star in too many for these crooks. They wont answer the phone, dont have voicemail...dont have time for anybody. Avoid them like the plague and bank somewhere where they ACTUALLY care about you as the customer, because this is not that place! 11/1/2021 Update: I notice how Wells Fargo attempts to show they care by responding to select negative reviewers....Im sure they wont give me the time of day because I have no accounts with them....Well, im actually a banker myself at a small COMMUNITY BANK (really the oposite of these clowns) and the only times I have the displeasure of dealing with them is when I am required to contact them due to a business request with a mutual customer......Wells Fargo, Please realize: by not responding to me, you hurt your customer too. Do you really want to bank somewhere that doesnt have the time of day for you? I say vote with your wallet, do not do business with them. If we all do it, they can be brought down eventually. This bank honestly doesnt need to exist.

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