Flagstar Bank

4.1
18 reviews

About

BankATM
Flagstar Bank in Sturgis, MI brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

Flagstar Bank
1372 South Centerville Road., Sturgis, MI
49091, United States

Hours

Reviews

4.1
18 reviews
5 stars
12
4 stars
2
3 stars
0
2 stars
2
1 star
2
  • DT
    Denise Tobias
    Dec 6, 2024
    2.0
    Since the new look took over the customer service has definitely changed and not for the better! Lost alot of good employees and the new ones are not as polite....
  • BR
    Betty Reardon
    Jun 12, 2021
    5.0
    Very friendly and helpful staff
  • JH
    Jay7 Hussain
    Sep 29, 2020
    5.0
    Great bank and amazing staff
  • J1
    JWS 1216
    Jul 30, 2019
    1.0
    Flagstar overall is a big disappointment. My wife and I were Wells Fargo customers for 6 years prior to Flagstar taking over and it's been nothing but poor/abusive service since then. (Abusive is at the end of the 3rd paragraph... keep reading.) Today was the WORST!! My Bride of 36 years passed away 2 weeks ago. I went in to try and set up an "Estate" account so that I could use her final paycheck. They informed me that I need to see a lawyer. Fine. So be it. The WORST part was that there was absolutely no condolences offered for my loss!!! Everywhere else that I've had to go to finalize her business... her employer (HR and Payroll), the SS Office, a cpl of CPA's, and even the lawyer over the phone, all offered me their condolences. But not the staff at Flagstar/Sturgis. Not one word of comfort from either of the managers that tried to help me today. In fact, when I said in frustration that, "I'll go broke before I have access to this check!" One of them offered a stupid grin and said, "That's how it is sometimes." After the dust settles, it's time for me to find a new bank.

Frequently Asked Questions About Flagstar Bank

What are the regular banking hours for Flagstar Bank in Sturgis, MI?

Flagstar Bank in Sturgis is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does Flagstar Bank offer drive-through banking services?

Yes, Flagstar Bank provides drive-through services Monday through Friday from 9:00 AM to 5:00 PM.