Flagstar Bank

3.6
14 reviews

About

BankATM
Flagstar Bank in Sterling Heights, MI brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

Flagstar Bank
13427 15 Mile Road, Sterling Heights, MI
48312, United States

Hours

Reviews

3.6
14 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
1
1 star
4
  • RW
    Richard Waller
    Jan 20, 2021
    5.0
    Changed my checking from a credit union I had been with for over 20 years. There service had declined. Decided on Flagstar due to their reputation for being a hands on people oriented bank. Was very happy with Michael Daniel's as my personal person at local office. I also Changed over my savings after talking with Mike.
  • TC
    Tom Camaj
    Dec 10, 2020
    1.0
    Always have issues at this location
  • OO
    O
    Feb 12, 2019
    1.0
    First off, one star is generous. This place will nickle and dime you tell your broke with their paper fees that no one tells you about or even how to opt out of them. Customer service is horrid, their representatives are poorly trained and inconsistent. They will also threaten to hang up on you or just put you on hold to no end if you ask to speak with any of there management staff. I have called this place so many times that I lost count and half the time they will just hang up on you. Also, the app is complete trash. To refresh your account you literally have to logout and log back in. The website is just as bad, it only loads 50% of the time.
  • TD
    Trevor Diehl
    Oct 5, 2018
    5.0
    Fantastic staff and customer service! Would recommend to any friends or family that are looking for a great banking experience

Frequently Asked Questions About Flagstar Bank

What are the regular business hours of Flagstar Bank in Sterling Heights?

Flagstar Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does Flagstar Bank in Sterling Heights have a drive-through service?

Yes, Flagstar Bank offers drive-through banking services Monday through Friday from 9:00 AM to 5:00 PM.