Flagstar Bank

3.7
15 reviews

About

BankATM
Flagstar Bank in Sterling Heights, MI brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

Flagstar Bank
13427 15 Mile Road, Sterling Heights, MI
48312, United States

Hours

Reviews

3.7
15 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
1
1 star
4
  • MW
    Margaret Woodman
    Dec 1, 2025
    5.0
    Very nice and helpful and caring people to talk to💜
  • RM
    Roni Mikhael
    Apr 15, 2025
    5.0
    I was around 11:50 My first time there for the withdrawal awesome girl more than wonderful customer service
  • HS
    Hanc Spartaku
    Jan 29, 2025
    1.0
    I’ve had a frustrating experience with Flagstar Bank in 15 mile sterling heights. They made an error when depositing my check, putting in the wrong amount instead of what was actually written. On top of that, trying to make any changes to my account has been nothing but a hassle. The customer service has been unhelpful, and I’ve had to go through unnecessary obstacles just to get basic things corrected. I expected better accuracy and service from a bank, but this has been a huge inconvenience.
  • CJ
    Cindi Jones
    Jun 14, 2017
    1.0
    I'm sitting in the drive through. The bank opens at 9:00. I was here at 9:00. It is now 9:07. I have finally been acknowledged by a girl in a tank top with visible tattoos all over her shoulders and arms, that she will be with me soon. Really? Professionalism at it's finest. It is now 9:10. Still no service. It is clearly time to change banks. Finally pulling out at 9:14.

Frequently Asked Questions About Flagstar Bank

What are the regular business hours of Flagstar Bank in Sterling Heights?

Flagstar Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does Flagstar Bank in Sterling Heights have a drive-through service?

Yes, Flagstar Bank offers drive-through banking services Monday through Friday from 9:00 AM to 5:00 PM.