Flagstar Bank

3.6
24 reviews
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Business Details

23108 Harper, St Clair Shores, MI
48080, United States
(586) 777-0867
https://maps.google.com/maps?cid=9059018596477412040
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About

BankATM
Flagstar Bank in St Clair Shores, MI brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

Flagstar Bank
23108 Harper, St Clair Shores, MI
48080, United States

Hours

Reviews

3.6
24 reviews
5 stars
13
4 stars
3
3 stars
0
2 stars
1
1 star
7
  • RR
    Robert Reynolds
    Feb 24, 2024
    1.0
    Terrible bank. The person you need to speak with is never available. They have the worst check cashing policies of any local bank.
  • MP
    Melody Paige
    Feb 28, 2023
    2.0
    This location is hard to get in and out of but it's the closest to my house so I always come here. I've been cashing my checks at Flagstar for a few months now with no issue, in and out in 5 minutes. Usually great service. Today I was told the bank does not do this through the drive through anymore if you do not have an account. Josephine Davis made me feel like it was my fault this bank hasn't been following protocol as she continued to repreat the same thing over and over. Treating me as a child and not an adult woman. This frustrated me but I was compliant with everything she was asking so I'm not sure why I received such terrible customer service. It is not the customers fault if employees are not following the rules. I also feel like one should be kinder if this is the first time a customer is hearing of a policy change. I know I'm not an important customer but I'm paying $14 a month in fees to cash my check and it'd be nice to be treated with politeness. Plenty of other banks to go to.
  • OO
    O
    Jan 29, 2019
    1.0
    Don’t open accounts here if you value your personal information and time. Speakerphone is not acceptable method when discussing banking details, I should not be able to hear your customer across the bank. 2 hours is too long to open an account. You can open one on Ally in less than 15mins.... and I thought Chase was bad.
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Frequently Asked Questions About Flagstar Bank

What are the regular business hours for Flagstar Bank in St Clair Shores?

Flagstar Bank is open Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 1:00 PM. The bank is closed on Sundays.

Does Flagstar Bank have a drive-through service, and what are its hours?

Yes, Flagstar Bank offers a drive-through service Monday through Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM.