Drive Thru Only - Lobby by appointment
Mercantile Bank provides financial products and services in a professional and personalized manner. Our commitment to innovation makes banking easier for businesses and consumers. We provide a high level of service, a knowledgeable staff, and are committed to strengthening the diverse communities we serve.
Outstanding customer service! Along with her little the best biscuits for your puppies!
FT
Frank Taeter
Aug 23, 2023
1.0
I occasionally visit this branch due to work nearby. I stopped at 4:50 pm today for a quick cash withdrawal. Times on entrance door show Lobby open till 5 pm. The doors were locked!! As I stood outside someone opened the door and told me their lobby was open by appointment only & I needed to use the drive through for business. I consider this really poor customer service as I'm not the only person who prefers to do business face to face. I'd like this message relayed to Mercantile Management and this situation be rectified. Thank you. I've been a loyal customer for decades but maybe I need to look elsewhere...
What are the operating hours of Mercantile Bank Shepherd Branch?
The Shepherd Branch of Mercantile Bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Mercantile Bank Shepherd Branch have a lobby for walk-in customers?
The branch operates with drive-thru services only; the lobby is accessible by appointment only.
What types of financial products and services does Mercantile Bank Shepherd Branch offer?
Mercantile Bank provides home mortgages, personal and business checking accounts, business loans, and home equity loans, with a knowledgeable staff providing personalized service.
What is the address and main contact number for Mercantile Bank Shepherd Branch?
The branch is located at 258 West Wright Avenue, Shepherd, MI 48883. The main phone number is +1 989-828-6625.
How can I contact Mercantile Bank Shepherd Branch for online support?
You can reach their online support via email at OnlineSupport@MercBank.com.
Where can I find Mercantile Bank Shepherd Branch online to learn more about their services?
More information is available on their website at http://mercbank.com or their specific location page: https://www.mercbank.com/locations/shepherd-branch/.
Is there an ATM available at Mercantile Bank Shepherd Branch?
Yes, the branch offers ATM services for customer convenience.
What nearby places should I visit around Mercantile Bank Shepherd Branch?
Nearby places include the Shepherd Public School District, Sarah's Law Firm, Williams Appraisal, Shepherd Insurance Agency, and the Shepherd Police Department. These locations can be helpful for errands or professional services before or after your banking visit.
Are there dining options near Mercantile Bank Shepherd Branch?
Yes, nearby dining options include Jenny's Diner, Angels Pizza, Shepherd Bar and Restaurant, and The Eight 2 Eight Rental Hall for various meal and catering needs.
What local shopping or recreational places are near Mercantile Bank Shepherd Branch?
You can visit the Shepherd Country Crops Farmer's Market for fresh produce, Three Wishes gift shop for unique items, and Koutz RV Center and Modern Salvage for sports and recreation needs.