Mercantile Bank

3.4
5 reviews

About

Bank
Drive Thru Only - Lobby by appointment Mercantile Bank provides financial products and services in a professional and personalized manner. Our commitment to innovation makes banking easier for businesses and consumers. We provide a high level of service, a knowledgeable staff, and are committed to strengthening the diverse communities we serve.

Location

Mercantile Bank
258 West Wright Avenue, Shepherd, MI
48883, United States

Hours

Reviews

3.4
5 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • AC
    Alex Crafard
    Aug 5, 2024
    1.0
    Seems to have multiple occuring issues.
  • SS
    Suzell
    Apr 23, 2024
    5.0
    Outstanding customer service! Along with her little the best biscuits for your puppies!
  • FT
    Frank Taeter
    Aug 23, 2023
    1.0
    I occasionally visit this branch due to work nearby. I stopped at 4:50 pm today for a quick cash withdrawal. Times on entrance door show Lobby open till 5 pm. The doors were locked!! As I stood outside someone opened the door and told me their lobby was open by appointment only & I needed to use the drive through for business. I consider this really poor customer service as I'm not the only person who prefers to do business face to face. I'd like this message relayed to Mercantile Management and this situation be rectified. Thank you. I've been a loyal customer for decades but maybe I need to look elsewhere...
  • AP
    Anthony Punt
    May 19, 2016
    5.0
    Great bank! Mercantile is awesome

Frequently Asked Questions About Mercantile Bank

What are the operating hours of Mercantile Bank Shepherd Branch?

The Shepherd Branch of Mercantile Bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does Mercantile Bank Shepherd Branch have a lobby for walk-in customers?

The branch operates with drive-thru services only; the lobby is accessible by appointment only.