Business Details
About
Credit UnionMortgage LenderInvestment ServiceInsurance BrokerBankLoan Agency
We're a group of over 175,000 members across the state of Michigan who work together to create stronger communities. And there's always room for one more.
Location
Hours
Reviews
2.9
35 reviews
5 stars
15
4 stars
1
3 stars
2
2 stars
1
1 star
16
- AWAmanda WaltersFeb 12, 20211.0Husband and I received new debit cards in mail. Activated them over the phone. Went to use mine the first time and there was a chip malfunction. I thought it could be the place I was at. Couple more places in the next few days same problem. My husband calls me from the road one day, he is going to have to use credit card for the day because his chip doesn't work. Call in on generic 800 number. Woman I get is the worst!! She tells me 1st that it's not the chip it's the location. Once I say again how it's both cards at several locations she tells me to activate the cards at ATM. I tell her AGAIN they are Activated. Even with my husband standing there with me she refuses to send new card. I have to go into branch. However branch is closed I need to call them for an appointment and we both have to be able to go there. How do you call the branch?? There are no branch numbers available anywhere!!! She says I should know the extention but she will transfer me. My branch tells me they don't know when they can get me in they are very busy. I make appointment for Saturday morning the next day. We go in for 10am appointment get there at 9:40. No customers in building, so they let us in and no one shows up the whole time we are there. New cards are printed and handed to us. However since its Saturday and not technically a business day they are not Activated. And can not be activated over the phone. We can come back anytime after 6pm that same day and activate in ATM by doing a balance check!!! How inconvenient that the bank itself can not hand to a fully ready card it's the most stupid thing I have ever heard of. All after being treated like a moron and a huge inconvenience!!
- JRJean RamseyNov 30, 20201.0Absolutely the worst customer service !
- EEellaknorApr 22, 20195.0I have always had a great experience using lake trust. waay better than a bank!
Frequently Asked Questions About Lake Trust Credit Union
What are the operating hours of Lake Trust Credit Union in Okemos?
Lake Trust Credit Union in Okemos is open Monday through Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Where is Lake Trust Credit Union located in Okemos?
Lake Trust Credit Union is located at 1821 Newman Rd., Okemos, MI 48864, USA.
What types of financial services does Lake Trust Credit Union offer?
Lake Trust Credit Union provides services including credit union memberships, mortgage lending, investment services, insurance brokerage, banking, and loan agencies.
How can I contact Lake Trust Credit Union in Okemos?
You can contact Lake Trust Credit Union by phone at +1 888-267-7200 or visit their website at https://www.laketrust.org.
Is Lake Trust Credit Union active on social media?
Yes, Lake Trust Credit Union is on Facebook under the username LakeTrustCreditUnionOkemos and can be found at https://www.facebook.com/LakeTrustCreditUnion.
What nearby dining options are available near Lake Trust Credit Union?
Nearby dining options include Wendy's, KFC, Jersey Giant Submarines, and Outback Steakhouse, offering a variety of fast food, chicken, sandwiches, and steakhouse meals.
Are there any entertainment activities near Lake Trust Credit Union?
Yes, customers can enjoy Escapes Unlocked for escape rooms, Okemos Indoor Golf Range for golf practice, and World Tour Cheer & Tumble for gymnastics near Lake Trust Credit Union.
Where can I fuel up my vehicle near Lake Trust Credit Union?
The Kroger Fuel Center is conveniently located near Lake Trust Credit Union for gas and convenience store needs.
Are there any medical services close to Lake Trust Credit Union?
Yes, Brian Carlin DDS dental services and the Great Lakes Hand Surgery Center are nearby for dental and surgical care needs.
Can I find home improvement supplies near Lake Trust Credit Union?
The Home Depot and Sherwin-Williams stores are close by, providing hardware, building supplies, and home improvement products.