I just spent an hour there trying to withdraw money from my CU as this is supposed to be a share branch that accesses other CUs. They invented this terrible system to verify one's identity that does not work. Question to this branch, how about just using my State Issued ID to identify me? This has worked for decades before the computer age.
RJ
Rick Johnson
Sep 12, 2025
1.0
I was a dedicated member from 2009 up until December 2024. Throughout this tenure with PSCU, I had Direct Deposit and would always keep money sitting in my account, in which allowed for PSCU to lend and make money. I finally had an emergency car repair and needed to borrow money for the repair, but was denied by the Loan Officer, Kimberly Sable, of the Oak Park branch. Although my 2 week paychecks were on average $2,400 and up, but I was denied. Sad that you can help an entity make money but they'll refuse you a $4,000 loan for a 2 year period.
LS
Lynn Stroud
Sep 6, 2025
5.0
They’re very courteous, knowledgeable & caring.
IB
India B
Aug 16, 2025
5.0
I been with this credit union for 17 years im ok with that but wht I'm not ok with is how I got a direct deposit and it that came in on a Friday night and this credit union do release direct deposits on weekends that's crazy to me but every other credit Union and Banks do you guys need to do better
AE
A E
Jul 3, 2025
5.0
We just moved back to Michigan after being away 23 years. We were not sure who to bank with. After making several phone calls to other local banks, Most of whom either did not call back or did not answer the phone, We noticed this credit union close to a place where we shop And I’m so glad we went in! Kim (Oak Park office) assisted us with opening a checking, savings, and CD account. Just a few weeks later, we needed a consolidation loan and Kim processed all of this with lightning speed and professionalism. I have only been to the teller line once, another interaction with staff was a lady greeting us two other times when we came in to see Kim (same lady, tall, slender and super professional). Every interaction has been so pleasant and professional with every person we encountered.
Frequently Asked Questions About Public Service Credit Union
What are the regular business hours for Public Service Credit Union in Southfield?
Public Service Credit Union in Southfield is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is Public Service Credit Union open on holidays?
Public Service Credit Union is closed on most holidays. However, on December 24 and December 31, it is open from 9:00 AM to 12:00 PM.
What banking products does Public Service Credit Union offer?
They offer savings, checking, auto loans, personal loans, credit cards, mortgages, and refinance options.
Does Public Service Credit Union provide any special banking features?
Yes, they offer low interest rates, dividend bearing checking, instant debit cards, a mobile app, and identity theft protection.
Where is Public Service Credit Union located?
The credit union is located at 13401 W. 9 Mile Road, Oak Park, MI 48237, United States.
How can I contact Public Service Credit Union?
You can contact Public Service Credit Union by phone at +1 734-641-8400 or visit their website at https://www.pscunow.com/.
Does the Public Service Credit Union branch in Southfield have wheelchair access?
Yes, the branch has a wheelchair accessible entrance.
Which nearby locations can customers visit for additional financial services?
Customers can visit Credit Union Family Service Center, PNC Bank, or Advance America nearby for additional financial services.
Are there dining options near Public Service Credit Union where customers can eat before or after banking?
Yes, nearby dining options include Royal Grill (American and barbecue), Coolidge Cafe (American diner), Golden Bowl (Chinese restaurant), 9 Oaks Grill (diner and theme restaurant), Jamaican Paradise Inc., and Captain Jay's Fish and Chicken.
What nearby places can help customers with mobile or shipping needs when visiting the credit union?
For mobile needs, Metro by T-Mobile is nearby, and for shipping or courier services, the UPS Access Point location is close to the credit union.