Business Details
About
Credit UnionMortgage LenderInvestment ServiceInsurance BrokerBankLoan Agency
We're a group of over 175,000 members across the state of Michigan who work together to create stronger communities. And there's always room for one more.
Location
Hours
Reviews
3.4
49 reviews
5 stars
25
4 stars
5
3 stars
1
2 stars
2
1 star
16
- SHStephen HartfordOct 1, 20255.0Nehemiah went above and beyond in helping me with a complicated matter involving the retrieval of old records from a closed account. Greatly appreciated!
- PDPaige Day.Sep 3, 20251.0Horrible place to do ANY type of loan with these people. First, they tacked on extra insurance no my truck loan KNOWING I have insurance already and charged me an extra $200 on top of my $500 payment and refused to give me my money back and they put it on my principal and that is NOT WHAT I WAS TOLD. Will be reporting to the BBB and stripping my loan from them. Thank you but, no thank you!
- RRRyan ReynoldsAug 13, 20251.0Worst bank ever. My card is always locked after each transaction because they suspect fraud. Will be closing my account and switching to Isabella community credit union
- KBknitrob bApr 24, 20221.0I've been a member with Lake trust since they bought out Nuunion credit union, so how many years that is. Used them for car loans etc. So summer 21 I got preapproved for a car loan. Actually twice because I didn't find anything. Dec 21 I find a truck i liked and called them from the dealer. It was about 2 in the afternoon. They put me on hold for maybe a 30 minutes. I finally hung up, called again, got a live person and put on hold again for maybe 20. The dealer told me they will beat the rate, which was low AND have it done it 20 minutes and even a local bank, Huntington. So I did it. Lake trust never called me back. Wrote them an email. No response. Last straw is my credit card is expiring, no new credit card. Wrote them an email. No response. So I have a capital one quicksilver on the way...with rewards! You know its nice to have a bank or credit union that's on the ball, peace of mind, so as much as a pain as its going to be I'm gone. Recommendation is to avoid them. Follow up: Switched mostly to Huntington who has excellent customer service. I can't even get a 1099 from lake trust. There is supposed to be one on the member services page, nearest year is 2020. I can't get through on the phone, hold for 20 minutes. So i did the chat, I have to use my year ending statement to report my interest to the IRS. Save yourself the headache!
- KBKyle BowenApr 4, 20171.0Can't get ahold of a person...at all...the main phone number rings for eternity... the phone queues are ineffective for someone trying to get loan information on an existing loan..."new online " feature not helpful with login help.
Frequently Asked Questions About Lake Trust Credit Union
What is Lake Trust Credit Union, and what do they offer?
Lake Trust Credit Union is a Michigan-based credit union with over 175,000 members, dedicated to building stronger communities. They offer services including mortgage lending, investment services, insurance brokerage, banking, and loan agencies.
Where is Lake Trust Credit Union located in Mt. Pleasant?
Lake Trust Credit Union is located at 1011 N. Harris St., Mt. Pleasant, MI 48858, US.
What are the regular business hours of Lake Trust Credit Union in Mt. Pleasant?
The credit union is open Monday to Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I contact Lake Trust Credit Union?
You can reach Lake Trust Credit Union by calling +1 888-267-7200 or visiting their website at https://www.laketrust.org.
Does Lake Trust Credit Union have a social media presence?
Yes, they have a Facebook page at https://www.facebook.com/LakeTrustCreditUnion with the vanity URL LakeTrustCreditUnionMt.Pleasant.
Are there any Bitcoin ATMs near Lake Trust Credit Union?
Yes, there are two Cash2Bitcoin ATMs nearby, which can be convenient if you want to access Bitcoin services when visiting the credit union.
What gas stations are located near Lake Trust Credit Union in Mt. Pleasant?
Nearby gas stations include Pickard Street Citgo, Pacific Pride - Commercial Fueling, and Coyne Oil & Propane, useful for fueling your vehicle before or after your visit.
Are there educational institutions close to Lake Trust Credit Union?
Yes, Mount Pleasant High School and the Institute for Excellence in Education are nearby, which may be convenient for students or families visiting the credit union.
Can customers combine their trip to Lake Trust Credit Union with local recreational activities?
Yes, near the credit union you can visit recreational venues such as Crossfit Worthy and Mt Pleasant Gymnastics Academy for fitness activities.
What competitors does Lake Trust Credit Union have in the Mt. Pleasant area?
Competitors include Members First Credit Union, Isabella Community Credit Union, and Mercantile Bank.