We're a group of over 175,000 members across the state of Michigan who work together to create stronger communities. And there's always room for one more.
Their team is extremely uncoordinated between departments. Their insurance tracking department has been harassing me for nearly 2 months, threatening to force an insurance policy on a totalled out vehicle, and talking to them is a joke.
Also, thry locked me put of mobile banking after only 2 attempts of putting in (first attempt was my old password, second was a single incorrect digit) and I am unable to correct it because 1. I don't have service on the attached phone and 2. None of their customer services reps are available when they close at 5:30pm and it isn’t even 5:00pm.
This credit union will do ANYTHING to take money they aren’t owed, and trying to get anywhere with them is like bashing your head into a cement wall. Automated directories should be illegal.
JL
Jeremy Loy
Oct 18, 2025
1.0
After driving 2 hours after selling my house and trying to set up a money transfer just to verify told everything was good next day I get a phone call and they close my account I was going through the worst time of my life had been in the hospital almost died and then on top of it after 25 years of banking with them. They way I was treated was not good. I want to thank citizens Bank for actually being able to let me cash my check and open an account.
AL
Alyson L
Jul 29, 2025
1.0
I’ll be grateful the day that I no longer have to deal with Lake Trust. My grandfather had loans, savings, and checking accounts with this institution for years. Over the years, we’ve experienced many headaches with their payment system especially when it came to our auto loans.
However, the icing on the cake was this last event. My grandfather left me the beneficiary on his bank account. My grandpa also had an auto loan with them. Apparently, there’s a clause in the auto loan document that states if there’s any money left on the loan the credit union can take the money. If my grandpa would’ve known this, he would’ve made different arrangements. Please be aware of this so your loved one doesn’t end up in the same situation. This institution made me wait more than a week for their decision. Absolutely heartlessI! If you’re looking for honest banking please see the tellers at Huntington Bank on Saginaw Highway, they go above and beyond for your needs!
DB
Dan Beem
Jun 23, 2025
5.0
Always helpful and polite.
JW
Jessica1971 Wares
Feb 23, 2017
5.0
It is usually not very busy if you can avoid prime hours. They are very nice and helpful.
Frequently Asked Questions About Lake Trust Credit Union
What are the hours of operation for Lake Trust Credit Union at 7007 W. Saginaw Hwy.?
Lake Trust Credit Union at 7007 W. Saginaw Hwy. is open Monday to Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
Where is Lake Trust Credit Union located?
Lake Trust Credit Union is located at 7007 W. Saginaw Hwy., Lansing, MI 48917, USA.
What services does Lake Trust Credit Union offer?
Lake Trust Credit Union offers services including credit union membership, mortgage lending, investment services, insurance brokerage, banking, and loan agency services.
How can I contact Lake Trust Credit Union?
You can contact Lake Trust Credit Union by phone at +1 888-267-7200 or visit their website at https://www.laketrust.org.
Is there a way to connect with Lake Trust Credit Union on social media?
Yes, you can connect with Lake Trust Credit Union on Facebook at https://www.facebook.com/LakeTrustCreditUnion under the vanity URL LakeTrustCreditUnionWestSaginaw.
Are there any real estate agents near Lake Trust Credit Union for home buying assistance?
Yes, several real estate agents are nearby, including Lesley Clark, Brian Kasper Realty Group, Kelly Kuczewski, The Angela Averill Team, Jacquelyn Davison - Century 21 Affiliated, Mid-Michigan Real Estate Matt Robertson, Amy Schnople Century 21 Affiliated, Senada Pargan - Real Estate Fashionista, Home with Hansen, and Genia Beckman REALTOR with Century 21 Affiliated. These professionals can assist with property purchases and inquiries.
What nearby amenities can I visit after banking at Lake Trust Credit Union?
After your visit, you can enjoy nearby amenities including Frank's Press Box (restaurant and sports bar), Mid-Michigan Medical Massage (spa and physical therapy), Functional Mobility and Health (massage therapy and holistic services), and My Fitness Guide (gym and sports venue).
Is there public transportation or government services near Lake Trust Credit Union?
Yes, the State of Michigan offices are nearby, providing government services. Public transportation options may be accessible to help customers reach the credit union and nearby locations.
Does Lake Trust Credit Union collaborate with any nearby financial or mortgage services?
Nearby financial and mortgage services include Glacier Financial, a mortgage broker and financial service provider, which can complement the credit union's lending services.
Who are some competitors of Lake Trust Credit Union in the Lansing area?
Competitors include MSU Federal Credit Union, Consumers Professional Credit Union, Adventure Credit Union, CASE Credit Union, and Astera Credit Union.