Flagstar Bank in Lansing, MI brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.
They will transfer your loan to a new company after a month, and not verify who it is. You will receive about 20 letters saying they are from Flagstar, and your service is being transferred toa new lender, all with different lender companies.
So you try to contact them to ensure you pay the correct lender, which it does not show on their portal where you used to pay. And you are greeted by a robot, which gives you pre-recorded information and then hangs up, with no option to talk to anyone.
The actual team members are great. But the bank and it's loan system (glorified debt collectors), not so much. They should have basic verifications for issues like phishing.
AJ
Allen Johnson
Jan 24, 2024
1.0
This breaks my heart. The staff in particular Andrew and Nicole are the best in town. I've banked here over 25 years and look forward to each visit. The branch manager Ann, and the management above her however, have become intolerable. Unless she's removed I will have to take the majority of my deposits elsewhere as a punishment
MJ
Monisha Jones
Aug 7, 2021
5.0
Flagstar team does an OUTSTANDING job making sure their customers needs are met! I highly recommend Flagstar Bank to all my family & friends.
What are the regular business hours for Flagstar Bank in Lansing, MI?
Flagstar Bank is open from 9:00 AM to 5:00 PM Monday through Friday, and from 9:00 AM to 1:00 PM on Saturdays. The branch is closed on Sundays.
Does Flagstar Bank offer drive-through services, and what are its drive-through hours?
Yes, Flagstar Bank offers drive-through services. The drive-through hours match the regular business hours: 9:00 AM to 5:00 PM Monday through Friday, and 9:00 AM to 1:00 PM on Saturdays. It is closed on Sundays.
Is Flagstar Bank closed on any holidays?
Yes, Flagstar Bank is closed on November 11, November 27, and December 25, 2025.
Where is Flagstar Bank located in Lansing, MI?
Flagstar Bank is located at 5610 West Saginaw Highway, Lansing, MI 48917, United States.
What banking services does Flagstar Bank in Lansing provide?
Flagstar Bank provides a full suite of consumer banking solutions including everyday checking and high-yield savings accounts, certificates of deposit (CDs), lending services, and financial planning, all with local expertise and personalized service.
How can I contact Flagstar Bank in Lansing?
You can contact Flagstar Bank at their main phone number +1 517-327-2265 or via email at WestSaginawBankingCenter@Flagstar.com.
Does Flagstar Bank have a mobile banking app?
Yes, Flagstar Bank offers a mobile banking app called Flagstar Mobile, available for download on both Android and iOS devices. Learn more about banking on the go at https://www.flagstar.com/personal/bank/ways-to-bank/mobile-app.html.
What nearby financial service providers can customers find near Flagstar Bank?
Near Flagstar Bank, you can find financial service providers such as Teri Andring and Steve Darnell, who offer mortgage brokering and installment loans, and credit unions like Astera Credit Union and Case Credit Union.
Are there dining options near Flagstar Bank for customers to visit before or after their banking?
Yes, nearby dining options include HoneyBaked Ham Company, The Honey Baked Ham Company, Houlihan's American Restaurant, Italian Village Pizza, and Finley's American Restaurant, offering various meals and sandwiches.
What shopping and entertainment venues are close to Flagstar Bank in Lansing?
Near Flagstar Bank, customers can visit Lansing Mall, which has stores like LensCrafters, Shoe Carnival, Journeys, Payless ShoeSource, and department stores such as T.J. Maxx and Macy's (with Finish Line). Lansing Mall also offers entertainment like cinema.