Flagstar Bank

4.0
25 reviews

About

BankATM
Flagstar Bank in Lansing, MI brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

Flagstar Bank
5610 West Saginaw Highway, Lansing, MI
48917, United States

Hours

Reviews

4.0
25 reviews
5 stars
18
4 stars
1
3 stars
0
2 stars
1
1 star
5
  • JJ
    J John
    Oct 17, 2025
    1.0
    They will transfer your loan to a new company after a month, and not verify who it is. You will receive about 20 letters saying they are from Flagstar, and your service is being transferred toa new lender, all with different lender companies. So you try to contact them to ensure you pay the correct lender, which it does not show on their portal where you used to pay. And you are greeted by a robot, which gives you pre-recorded information and then hangs up, with no option to talk to anyone. The actual team members are great. But the bank and it's loan system (glorified debt collectors), not so much. They should have basic verifications for issues like phishing.
  • AJ
    Allen Johnson
    Jan 24, 2024
    1.0
    This breaks my heart. The staff in particular Andrew and Nicole are the best in town. I've banked here over 25 years and look forward to each visit. The branch manager Ann, and the management above her however, have become intolerable. Unless she's removed I will have to take the majority of my deposits elsewhere as a punishment
  • MJ
    Monisha Jones
    Aug 7, 2021
    5.0
    Flagstar team does an OUTSTANDING job making sure their customers needs are met! I highly recommend Flagstar Bank to all my family & friends.

Frequently Asked Questions About Flagstar Bank

What are the regular business hours for Flagstar Bank in Lansing, MI?

Flagstar Bank is open from 9:00 AM to 5:00 PM Monday through Friday, and from 9:00 AM to 1:00 PM on Saturdays. The branch is closed on Sundays.

Does Flagstar Bank offer drive-through services, and what are its drive-through hours?

Yes, Flagstar Bank offers drive-through services. The drive-through hours match the regular business hours: 9:00 AM to 5:00 PM Monday through Friday, and 9:00 AM to 1:00 PM on Saturdays. It is closed on Sundays.