Old National Bank

3.6
12 reviews
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About

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Old National Bank is your bank for Kalamazoo. Our focus is on helping you achieve your financial goals and working to strengthen the communities we serve in Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, North Dakota, Tennessee, and Wisconsin. At Old National, you will find financial services for all of life, including personal and business banking, mortgages, investments, wealth management, online & mobile banking and much more. We promise to listen, find the best solutions for you and work to exceed your expectations, because we want to be your bank for life.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Old National Bank
3201 Portage Rd, Kalamazoo, MI
49001, United States

Hours

Reviews

3.6
12 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
0
1 star
4
  • AG
    Ama5ing Grac3
    Nov 13, 2025
    1.0
    Overdrafted 1 time and they removed older charges that had already went thru and re-added them a week later so I would have 3 more over draft fees instead of the 1 I should have had
  • SJ
    Shay Janssen
    Jan 27, 2025
    5.0
    Super awesome bank 😄
  • AS
    Angel S
    Aug 1, 2023
    1.0
    Customer service isn’t the greatest! Walked in at 4:45pm to set up a checking account and was told it was too late to do one since they close at 5pm, but that I could come back another day or on the weekend. I’m pretty sure if the business hours say 9-5pm… then that’s when customers should be allowed to walk in and do what they need to do. I get not “wanting” to stay later… but the customer service aspect of things should warrant a team member “going the extra mile” to stay 5-10 minutes after 5pm to gain a new customer! Their attitude said several things… but most importantly it said “we don’t care to have your business”! Not everyone can get time off work to come in before 4pm as the gentleman mentioned I should have done. When I expressed I couldn’t come before 4pm and that I really needed to get it set up before the weekend to ensure I had enough time for my check to deposit… the clerk I was talking to looked at the manager and said “can we swing a checking account set up in 11 minutes” and the manager said “yeaaa no”! It does feel like if I was of a different class and/or nationality… I would have been helped promptly … with no problems!
  • TG
    Tina Grinage
    Oct 16, 2022
    5.0
    They greeted my husband with kind and loving respect.... I would recommend this bank to anyone thank you for being so kind hearted and respect to my husband and myself

Frequently Asked Questions About Old National Bank

What are the regular business hours for Old National Bank in Kalamazoo (Milwood)?

Old National Bank in Kalamazoo (Milwood) is open Monday through Friday from 9:00 AM to 5:00 PM, with Friday closing at 5:30 PM. The bank is closed on Saturdays and Sundays.

Does Old National Bank offer a drive-through service and what are its hours?

Yes, Old National Bank offers a drive-through service Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday until 5:30 PM. The drive-through is closed on weekends.