Flagstar Bank

Reviews

• CC

  Craig

  Jul 3, 2025
  3.0
  Stopped by the bank for ATM. Unfortunately, the machine was out of order. Just a minor inconvenience to go into the bank. Line is always short anyway and the staff are friendly.
• MM

  MTGUNVEILED

  Oct 20, 2023
  1.0
  Flagstar Bank Ishpeming does not know how to be a bank. They have held partial amounts of my work checks I have deposited for over a year now. My checks are only $100-300 checks. First I would deposit digitally- but was told since they cannot see the check a hold is placed. So I would cash my checks in person at the bank. THREE times now including today they placed an amount of my check on a holding period. Just today was the latest time this happened and forced me to write this review as the banker on the phone essentially told me that I need to request my money not be held every single week I cash my check. I told her that is the bankers job or train them and she said it wasn’t. No, you will not hold my money ransom and I’ll be calling Corporate about your policies.
• MD

  Matt Davis

  Aug 30, 2019
  5.0
  I am not a big fan of Flagstar Bank and no longer bank with them, but I can tell any prospective customer this: The Branch Manager Janet took care of a very urgent issue for me recently and I couldn't appreciate it more. Thank you for the great customer service Janet.
• LD

  Larry Duquette

  Dec 23, 2017
  5.0
  Actually enjoy my banking visits at our neighborhood Flagstar bank. The folks working there are always upbeat, friendly, and professional. Many businesses fall far short with regards on how to treat their customers.
• DB

  Derek Bonevelle

  May 31, 2017
  1.0
  Terrible banking practice for all Wells Fargo branches I've worked with. Nothing personal towards the staff, as they were friendly.

Frequently Asked Questions About Flagstar Bank