Awful bank. Awful banking app. Resequences your pending transactions to charge you additional overdraft fees. No after hours calling to fix card issues or account issues. Doesn’t care about long term customers. Been with them since I lived in Michigan and I’m changing banks for good.
JC
JC Chelsea
Apr 13, 2020
5.0
Always professional and polite. I’ve been banking with Macatawa for 14 years and never had an issue with them.
RR
Rebecca Radovich
May 22, 2019
5.0
This is my go to branch for all of my day to day business banking. The lobby is always clean and bright with a table of cold water and fresh coffee. The staff is incredibly friendly, always accommodates my particular needs and greets me by name as soon as I walk in the door. I appreciate their prompt and personalized service, especially during the busy work day. Josh and his team are doing a wonderful job and I would recommend this branch to anyone who is looking for a bank that treats you like family.
What are the regular business hours of Macatawa Bank Grand Rapids East Beltline Branch?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does Macatawa Bank offer drive-thru banking services and when is it available?
Yes, drive-thru banking is available Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays for drive-thru services.
Is Macatawa Bank Grand Rapids East Beltline Branch open on holidays?
The branch is closed on November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026. It has special hours on December 24, 2025, opening from 9:00 AM to 1:00 PM.
What types of banking services does Macatawa Bank offer?
Macatawa Bank offers personal banking, wealth management, small business banking, commercial banking, and mortgage services.
Does Macatawa Bank provide any special services for customers?
Yes, services include drive-thru banking, notary services, signature guarantee services, safe deposit boxes, dedicated parking lots. The branch is pet friendly and handicap accessible.
Is there an easy way to schedule an appointment with Macatawa Bank?
Yes, customers can book appointments online through the provided reservation URL: https://book.appointment-plus.com/dmdsbgtg.
Where is Macatawa Bank Grand Rapids East Beltline Branch located?
The branch is located at 3177 Knapp Street NE, Grand Rapids, MI 49525, United States.
What nearby restaurants can I visit before or after my bank appointment at Macatawa Bank?
Nearby restaurants include IHOP, Detroit Wing Co., Five Guys, Pieology Pizzeria, Freshii, and Potbelly Sandwich Shop, all located within the vicinity of the bank at Knapp Street NE.
Are there other financial institutions near Macatawa Bank for comparison or additional services?
Yes, nearby financial institutions include Lake Michigan Credit Union locations, Mercantile Bank, DFCU Financial, and other credit unions and mortgage brokers in the Knapps Corner area.
Are there retail and personal service options near Macatawa Bank for convenience?
Yes, nearby retail and personal services include Sara's Nails, America's Best Contacts & Eyeglasses, StretchLab gym, T.J. Maxx department store, and Lady Jane's Haircuts for Men barbershop.