Mercantile Bank

4.6
18 reviews

About

Bank
Mercantile Bank provides financial products and services in a professional and personalized manner. Our commitment to innovation makes banking easier for businesses and consumers. We provide a high level of service, a knowledgeable staff, and are committed to strengthening the diverse communities we serve.

Location

Mercantile Bank
3001 Coolidge Road, East Lansing, MI
48823, United States

Hours

Reviews

4.6
18 reviews
5 stars
16
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • SC
    Sara Clark
    Aug 4, 2025
    5.0
    I worked with personal banker Jordan Perrin to add a person to a bank account. The matter was complicated because the person lived out-of-state. But Jordan managed to accelerate the process and resolve the barriers for me. Paperwork and approvals that can take a few days were completed in about an hour. Her helpful attitude, knowledge and determination to get it done was great. My experience with Jordan is one of the reasons that I bank with Mercantile.
  • AK
    ARAVIND KOVVURI
    Apr 2, 2025
    5.0
    I had a great experience at Mercantile Bank! The staff is incredibly supportive, and they go above and beyond to assist customers. A special shoutout to J. Perrin, who was extremely helpful and made my banking experience smooth and hassle-free. Highly recommend this bank for anyone looking for excellent customer service
  • LB
    Lois Ballard
    Mar 27, 2025
    5.0
    My husband died on February 21st and I had alot of questions that I needed answers to that Jordan answered for me she is just the most caring and wonderful person I have ever met and she helped me out with alot of stuff that I did not know she is a very good employee and if I could give her a raise I would I certainly hope she will be with MERCANTILE Bank for a long time because you guys are very lucky to have her as an employee so again thank u Jordan ILOVE U GIRL!!!!!❤️❤️
  • AL
    Alison Lerg
    Feb 24, 2025
    5.0
    Jordan did an amazing job helping me set up a new account. She was patient, thorough and very detailed. Great work!
  • RM
    Robert Mcelmurry
    Jan 6, 2023
    5.0
    Great people work here

Frequently Asked Questions About Mercantile Bank

What are the regular business hours for Mercantile Bank's Lansing Branch?

The Lansing Branch is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

When are the Live ATM Banker services available at the Lansing Branch?

Live ATM Banker services are available Monday through Friday from 8:00 AM to 6:00 PM and Saturdays from 9:00 AM to 1:00 PM.