Bank teller Ivy on Friday Sep 5th, 2025 was extremely rude from point A when figuring out my member number to point B where she rudely rejected my check without offering solutions. The only reason the review is 2 stars instead of 1 is because Destiny, the lovely woman standing next to her decided to kindly help me and give me the information needed to pay my rent at another location. I'm not sure about the vetting process and if it includes attitude or not, but Ivy is not fit for customer service. I will not be returning to this credit union because of Ivy, but Destiny made the experience tolerable.
PF
Percy Ferguson
Jun 3, 2025
1.0
There customer service sucks they let people cut in line I was in line for over a half hour and they acted like I wasn't even there this lady had taken care of her business and walked away came back 10 minutes later and they let her cut in front of the people standing there like we wasn't even there I've been a customer for over 16 years now I'm thinking about finding a new place to do my banking with very disappointed!!!!!
Frequently Asked Questions About Public Service Credit Union
What are the main products offered by Public Service Credit Union at Cadillac Place?
Public Service Credit Union offers Savings, Checking, Auto Loan, Personal Loan, Credit Card, Mortgage, and Refinance products.
What are the regular business hours of Public Service Credit Union at Cadillac Place?
The credit union is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Public Service Credit Union have modified hours during holidays?
Yes, on some holidays like December 24 and December 31, they are open from 9:00 AM to 12:00 PM, and closed on other holidays such as November 11, November 27, and December 25.
How can I contact Public Service Credit Union at Cadillac Place?
You can reach them by phone at +1 734-641-8400.
Where is Public Service Credit Union located?
They are located at 3044 West Grand Boulevard, STE L350, Detroit, MI 48202, USA, in Cadillac Place.
What are some special features of Public Service Credit Union's services?
They offer low interest rates, dividend-bearing checking, instant debit cards, a mobile app, and identity theft protection.
Are there other banking services near Public Service Credit Union at Cadillac Place?
Yes, nearby options include Chase Bank and another Public Service Credit Union location for additional banking and ATM services.
What nearby dining options are available around Public Service Credit Union?
Nearby dining includes SUBWAY sandwich shop and Cafe DeVille coffee shop, which are convenient for meals before or after your visit.
What notable nearby landmarks and venues can customers visit around Public Service Credit Union?
Customers can check out Cadillac Place, a landmark historical building with shopping and concert venues, as well as New Center Park, known for concerts and music events.
How might a customer access Public Service Credit Union if they are visiting the nearby Cadillac Building?
Since the Cadillac Building is nearby, customers can easily walk from there to Public Service Credit Union at Cadillac Place for their banking needs.