First they authorized money for me and it was an overdraft of $.53 and I was charged $29. The manager reversed the charge. Then I put money in there to cover my insurance and they charged me another $29 saying that I didn't cover my insurance and I know that I did. Watch your money and check your statements because if you don't, they will be in taking out fees if you transfer your money from checking to savings and vice versa, if you go over because they authorized a payment when they could just deny it. We are helping them by putting our money in their bank but they punish us by changing us all kinds of fees and hidden fees.
CJ
Cherron Jones
Dec 22, 2025
5.0
Kim totally solve my problem with professionalism and great communication!
CV
Cheryl Valentine
Dec 16, 2025
5.0
The Manager Debbie is Professional and caring.
Being a long customer and a SeniorDebbie made my entire experience Smooth. Thank You Debbie
BS
Brooklyn Soleil
Sep 5, 2025
2.0
Bank teller Ivy on Friday Sep 5th, 2025 was extremely rude from point A when figuring out my member number to point B where she rudely rejected my check without offering solutions. The only reason the review is 2 stars instead of 1 is because Destiny, the lovely woman standing next to her decided to kindly help me and give me the information needed to pay my rent at another location. I'm not sure about the vetting process and if it includes attitude or not, but Ivy is not fit for customer service. I will not be returning to this credit union because of Ivy, but Destiny made the experience tolerable.
JJ
Jam Johnson
Feb 25, 2025
5.0
I went to open up an account yesterday on 7 mile and lappin. KE- KE and JENNIFER JOHNSON ROCKS THEY were absolutely professional and very educated on everything i questioned about banking . I give these ladies five stars keep up the good work.
Frequently Asked Questions About Public Service Credit Union
What are the main products offered by Public Service Credit Union at Cadillac Place?
Public Service Credit Union offers Savings, Checking, Auto Loan, Personal Loan, Credit Card, Mortgage, and Refinance products.
What are the regular business hours of Public Service Credit Union at Cadillac Place?
The credit union is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Public Service Credit Union have modified hours during holidays?
Yes, on some holidays like December 24 and December 31, they are open from 9:00 AM to 12:00 PM, and closed on other holidays such as November 11, November 27, and December 25.
How can I contact Public Service Credit Union at Cadillac Place?
You can reach them by phone at +1 734-641-8400.
Where is Public Service Credit Union located?
They are located at 3044 West Grand Boulevard, STE L350, Detroit, MI 48202, USA, in Cadillac Place.
What are some special features of Public Service Credit Union's services?
They offer low interest rates, dividend-bearing checking, instant debit cards, a mobile app, and identity theft protection.
Are there other banking services near Public Service Credit Union at Cadillac Place?
Yes, nearby options include Chase Bank and another Public Service Credit Union location for additional banking and ATM services.
What nearby dining options are available around Public Service Credit Union?
Nearby dining includes SUBWAY sandwich shop and Cafe DeVille coffee shop, which are convenient for meals before or after your visit.
What notable nearby landmarks and venues can customers visit around Public Service Credit Union?
Customers can check out Cadillac Place, a landmark historical building with shopping and concert venues, as well as New Center Park, known for concerts and music events.
How might a customer access Public Service Credit Union if they are visiting the nearby Cadillac Building?
Since the Cadillac Building is nearby, customers can easily walk from there to Public Service Credit Union at Cadillac Place for their banking needs.