I love all the staff Jennifer Johnson is my favorite. Very helpful very knowledgeable as well.
KH
King Hell Rell (HRMG)
Nov 10, 2023
1.0
I’ll say come here if you got time on your hands. It’s literally nobody in line it’s 2 people at the counter while it’s 4 tellers, but only 2 is working. Nobody said just a moment or nothing. They didn’t care I was politely waiting and as I’m writing this another teller is opening an another account. Detroit is already known to be an hostile city. Good customer service goes a long way!! I’d be wrong if I verbally expressed my frustrations with this place and asked to speak with a management. After 10 minutes of waiting the teller at the end finally said she’ll take me, worth noting her energy was very down, seemed like she didn’t want to be bothered (if you check the camera you’ll see she was in a very good mood prior to me getting to the table she was talking to the client at the next teller over she didn’t display ANY sign of irritation until I made it to the counter) after making me wait 10 minutes to do absolutely nothing between me and the other customer . The other teller did have her sign up to say close. She was not doing anything productive she spent this entire time reading something on her computer it’s worth noting I believe she was faking the entire time while I was there she didn’t get up, she didn’t take any phone calls, or was filing any papers she was writing stuff down on a sticky note being I trained for a bank teller position I know it’s not many things a teller can do that’ll cause them to sit there and read something for 20+ minutes. The shareholders need to know how their company is being ran. If somebody come here and display anger then we are wrong. As a customer service rep it’s their job to do what they signed on for and get people in and out quickly as possible
Frequently Asked Questions About Public Service Credit Union
Where is Public Service Credit Union located?
Public Service Credit Union is located at 14481 Gratiot Avenue, Detroit, MI 48205, US.
What are the regular business hours of Public Service Credit Union?
The credit union is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is Public Service Credit Union open on holidays?
Public Service Credit Union is closed on most holidays, including November 11th, Thanksgiving, Christmas Day, New Year's Day, and others. On some holidays such as December 24th and 31st, it operates with shortened hours from 9:00 AM to 12:00 PM.
What financial products does Public Service Credit Union offer?
They offer savings and checking accounts, auto loans, personal loans, credit cards, mortgages, and refinancing options.
What special services and features does Public Service Credit Union provide?
They specialize in low interest rates, dividend bearing checking, instant debit cards, a mobile app, and identity theft protection.
How can I contact Public Service Credit Union?
You can reach them by phone at +1 734-641-8400 or visit their website at https://www.pscunow.com/
Are there other credit unions near Public Service Credit Union on Detroit Eastside?
Yes, nearby credit unions include Credit Union Family Service Center and another Public Service Credit Union location, which can provide additional banking options in the area.
What shopping options are available near Public Service Credit Union?
Nearby shopping includes clothing stores like DRIP WEAR, Ginny Beauty Supply, J-Bees, and Kid's City, perfect for customers looking to shop before or after their banking visit.
Are there dining or entertainment spots close to Public Service Credit Union?
Yes, Detroit Blues Cafe offers dining and bar services, and Lounge 31 is a nearby bar and event planning venue, ideal for customers to enjoy after their banking appointments.
Can customers access other financial services near Public Service Credit Union?
Yes, nearby financial service options include Citizens Bank, Western Union for money transfers, Coinme for ATM and currency exchange, and Advance America for various financial services.