We're a group of over 175,000 members across the state of Michigan who work together to create stronger communities. And there's always room for one more.
Applied for a signature loan and was denied for “credit history”. They dinged my credit and gave me a bs denial reason despite having an 800 credit score, high income and low debt. “The amount you are applying for is too high for unsecured debt and you don’t have a history of having unsecured debt that high” lol. What a bs reason, what about my secured debt history of having multiple mortgages with high balances or my perfect payment history. The other frustrating part is when you go on their website they allow you to pick an amount and term but then they deny for that same term and amount they allowed you apply for. Why offer this to people and hit their credit and then deny them with a bs reason. Just feel a little discriminated against for being the perfect applicant. I would not recommend lake trust credit union to anyone looking for a loan. They will hit your credit and give you a bs denial reason.
EC
Esteban Carell
Oct 10, 2025
1.0
Very rude & unprofessional. Close to close, staff is half asleep, dismissive & uncourteous. Did not treat me like they wanted my business nor did he prepare me for a more desirable experience in the future. I will not be back.
RT
Roslyn Thomas
Nov 14, 2023
5.0
Very pleasant and knowledgeable excellent people skills and customer service ! 100% rating
JL
Josh L
Feb 12, 2019
1.0
Workers close their windows even if their is a line. Not knowledgeable on how to complete simple tasks.
Frequently Asked Questions About Lake Trust Credit Union
What is the address of Lake Trust Credit Union in Detroit?
Lake Trust Credit Union is located at 6505 Woodward Avenue, Detroit, MI 48202.
What are the regular business hours of Lake Trust Credit Union?
The credit union is open Monday through Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I contact Lake Trust Credit Union by phone?
You can reach Lake Trust Credit Union at +1 888-267-7200.
What services does Lake Trust Credit Union offer?
Lake Trust Credit Union offers banking, mortgage lending, investment services, insurance brokerage, and loan services.
Does Lake Trust Credit Union have an official website?
Yes, the official website is https://www.laketrust.org.
Is Lake Trust Credit Union active on Facebook?
Yes, you can find them on Facebook at https://www.facebook.com/LakeTrustCreditUnion or search for 'LakeTrustCreditUnionDetroitWoodward'.
What nearby transit options are available for reaching Lake Trust Credit Union?
The QLINE Baltimore St Station light rail station is nearby, making it convenient for customers to reach Lake Trust Credit Union using public transit.
Are there dining options near Lake Trust Credit Union for a meal before or after visiting?
Yes, nearby dining options include Motown Coney Island (American restaurant), Supino Pizzeria New Center (pizza restaurant), and The Kitchen by Cooking with Que (vegetarian restaurant).
Can I visit a yoga studio near Lake Trust Credit Union for relaxation before or after my appointment?
Absolutely, Full Lotus Yoga is close by and offers yoga and recreational activities for relaxation.
What other financial institutions are near Lake Trust Credit Union in Detroit?
Huntington National Bank is a nearby bank and ATM service located close to Lake Trust Credit Union.