KeyBank

3.0
2 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Location

KeyBank
1900 E 8 Mile Rd, Detroit, MI
48234, United States

Hours

Reviews

3.0
2 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
1
  • DD
    Deja
    Sep 12, 2025
    1.0
    I would stay very far away from this bank, I'm not sure if it's the branch or the company as a whole. I opened an account early August with a banker in office, that was a nice experience but once I got my debit card and activated I couldn't use it. I had already set up direct deposit from my employer to this account and even saw money posted to the account. Two days later the money was gone, I contacted customer service and was told that there was fraud related issues which I feel is ridiculous! I did the required steps and it's 3 weeks later, I haven't received my last check or my current check andy job is saying I'll probably have to wait for the checks in the mail. I have a small child and family that I contribute to, this has been a horrible experience unlike anything I've ever experienced. The people seem knowledgeable but they literally can't and won't help. The teller told me after they verified my license through backrooms the check would be cleared and in the account, this didn't happen and I don't expect it to. VERY DISAPPOINTED AND STRESSED
  • MM
    Mea
    Aug 6, 2025
    5.0
    Branch Manager is great.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank at 1900 E 8 Mile Rd, Detroit?

KeyBank is open Monday to Thursday from 9:00 AM to 4:30 PM, Friday until 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

Does KeyBank offer drive-through service and what are its hours?

Yes, KeyBank offers drive-through service Monday to Thursday from 9:00 AM to 4:30 PM, Friday until 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.