Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
45 reviews
5 stars
22
4 stars
1
3 stars
1
2 stars
2
1 star
19
- AAAdamAug 19, 20251.0It takes an hour of my time to drive to this location and back home. I called in to confirm what I was attempting to do was even possible before I took the time. The teller here was extremely uncourteous for absolutely no apparent reason. She called a manager over and tried to tell him how to assess the situation. In spite of that he answered the questions she wouldn’t. She seems to have a lot of time to waste and doesn’t care for anyone else’s. I wish I caught her name, but if this is how your employees talk to people the reviews on your establishment will probably be much better if you teach them how to deal with clients!
- KHKareem HamzeDec 18, 20245.0I have had multiple meetings with the branch manager and not one time have I left with any questions on my mind. He answers them before I can ask. Consistent meetings and assisting me with all of my business ventures.
- ASAdnan SalhiMay 1, 20205.0Excellent staff and excellent management. Always helpful. Always courteous. Always welcoming. Always smiling. No wait in line. Fast and professional services. Everyone tries to make customers feel satisfied and happy. They get the job done. Keep up the good work 👌👍👍
- MMMiles MillarDec 28, 20181.0Edit: 1/5 stars. they replied to my message on here asking for more information. Supplied the information, no reply. I imagine there trying to save face. Got my hopes up This bank destroyed me during financial and emotional crisis. My father died, I was working 70 hours a week supporting my mother, when I had a series of auto payments deducted. I thought everything was in the positive.. Nope there app doesn't give up to date information consistently, 10 overdrafts posted 3 days after it said I had money in the bank, never went negative on the app, or website. But all the information hadn't processed. $250* instantly drained from my check that had posted. Called explaining my situation asking for just a few to be deducted, so I could eat for the week, nope not a cent.... After rent I was left with $11.00* in the bank on payday from a $900.00* check. 4 months later and another $1200.00*. I was $700.00* negative. All credit cards maxed, 3 and late on rent. Cars no longer working. I closed the account the second I got a positive balance. If you live paycheck too paycheck, definitely not the bank for you. One tragedy, and they will pick you apart, till there's nothing left. They'll reverse a charge one time on your account. Poor programming, and management, 0 humanity. 2 stars, when your not broke there vary helpful. *All amounts have been rounded up or down, to tht best of my knowledge. I cancelled my accounts. Couldn't afford to work for 1/2 my pay rate.
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank in Dearborn, MI?
KeyBank in Dearborn is open Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and is closed on Saturday and Sunday.
Does this KeyBank location have a drive-through service and what are its hours?
Yes, the KeyBank branch offers drive-through services Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services can I expect at KeyBank in Dearborn?
The KeyBank Dearborn branch offers ATMs, Online and Mobile Banking, KeyBank Relationship Rewards, Safe Deposit Boxes, and Investment Services.
What types of bank accounts and financial products are available at this KeyBank location?
KeyBank offers Checking Accounts, Savings Accounts, Certificates of Deposit (CDs), Loans and Lines of Credit, Credit Cards, and investment options.
Is KeyBank in Dearborn open on public holidays?
KeyBank is closed on certain holidays including November 11, November 27, and December 25, 2025.
How can I schedule an appointment at this KeyBank branch?
You can schedule an appointment online via the provided reservation URL: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010674&fs=1&appointmentTypeGroupId=banking&ch=yext
What is the address and contact information for KeyBank in Dearborn?
The address is 230 N Telegraph Rd, Dearborn, MI 48128, United States. The main phone number is +1 313-274-3030 and the alternate phone is +1 313-730-6799.
Which nearby places can customers visit before or after banking at KeyBank Dearborn?
Customers can visit Subway for a quick meal, Dearborn Nails Salon for beauty services, or Snap Fitness for a workout, all located near KeyBank.
How can nearby transportation or local businesses aid customers visiting KeyBank?
Nearby businesses like BP gas station and Community Choice Stores can help customers refuel or shop conveniently before or after their banking visit at KeyBank.
Are there schools or medical centers near KeyBank that customers might find useful?
Yes, nearby educational institutions include Charles A. Lindbergh Elementary School and Bryant Middle School, and health facilities like Center For Modern Dentistry and MiSpine Chiropractic are also close by.