Lake Trust Credit Union

3.9
19 reviews

About

Credit UnionMortgage LenderInvestment ServiceInsurance BrokerBankLoan AgencyLake Trust Credit Union
We're a group of over 175,000 members across the state of Michigan who work together to create stronger communities. And there's always room for one more.

Location

Lake Trust Credit Union
1170 S. Main St., Chelsea, MI
48118, United States

Hours

Reviews

3.9
19 reviews
5 stars
13
4 stars
1
3 stars
0
2 stars
1
1 star
4
  • CA
    Chad Anderson
    Dec 26, 2025
    5.0
    Incredibly helpful staff!
  • BS
    Brianna Stinson
    Jan 29, 2025
    5.0
    Today was the second time I have called within the past two weeks for various reasons. I am super impressed with their customer service! The woman I spoke with last week was the nicest, most helpful Lake Trust employee I’ve had the pleasure of working with in years! I wish I remembered her name to give her the credit she deserves! Today, I had to call for another issue with my account and I spoke with Will (I think that was his name 😬). You rock, Will!!! He went above and beyond my requests and offered his help to ensure my accounts were up to date and accurate. He even reassured me he would follow up to provide me with more information I requested. I am thankful for exceptional people like these employees who truly want to help their members. ⭐️⭐️⭐️⭐️⭐️
  • CS
    CaTrena Schied
    Jan 21, 2025
    1.0
    We went to the Chelsea branch on 1/3/25 to get the LEIN released on a car that was paid off several years ago. Was told that it had to go through a process. It is now 1/21/25 and we still don’t have the release. Called last week and we were told they are running behind. We have had many loans through banks/credit unions through the years and have never experienced this. Our experience with other institutions is they look up the loan while we are there, see it’s paid, and give us the release. It’s like they are holding the car hostage as we can’t sell it, even though it was paid off several years ago. I wouldn’t recommend this credit union to anyone!
  • JS
    Jason S.
    Apr 2, 2023
    5.0
    Best branch

Frequently Asked Questions About Lake Trust Credit Union

What is Lake Trust Credit Union?

Lake Trust Credit Union is a financial institution with over 175,000 members across Michigan working together to build stronger communities.

Where is Lake Trust Credit Union located?

It is located at 1170 S. Main St., Suite 100, Chelsea, MI 48118, US.