Lake Trust Credit Union

3.9
18 reviews

About

Credit UnionMortgage LenderInvestment ServiceInsurance BrokerBankLoan Agency
We're a group of over 175,000 members across the state of Michigan who work together to create stronger communities. And there's always room for one more.

Location

Lake Trust Credit Union
1170 S. Main St., Chelsea, MI
48118, United States

Hours

Reviews

3.9
18 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
1
1 star
4
  • MS
    Mark Smith
    May 15, 2024
    5.0
    Fast efficient service. Opened a CD with my wife as beneficiary. Teller called me a few minutes after I left as she noticed I did not have my wife listed as beneficiary on other accounts. Extra mile service and attention to detail. I like that they’re looking out for me and my finances!
  • JG
    JR Gibson
    Feb 9, 2021
    1.0
    Not being at work the last month is not acceptable. This branch has not been open for a month
  • HM
    Homer Meeks
    Mar 4, 2020
    1.0
    I was ignored when reaching out from web page. Then visiting this branch was treated rudely and offered absolutely zero help. I will be looking to transfer my business elsewhere. I have been a member here for most of my adult life. Never had experiences like this. This is the LAST auto loan I will ever take at Lake Trust! Update! A manger called me and while more polite no more helpful. Because they would not rewrite a loan, I had closed on Friday, on the following Monday they cost me $149. What a way to treat a 30 year plus member. If I could give them ZERO stars I would. This is NOT the credit union I started with. I will be moving this loan ASAP along with the rest of my business. They simply do not care about customer service. Their only concern is the almighty dollar.
  • JC
    Jordan Comer
    Jun 25, 2018
    4.0
    Very hard to get ahold of
  • SW
    Seth Walton
    Apr 2, 2014
    5.0
    Best loan rates around. Not only do they save me money, but their staff is very friendly and always very informative and helpful. I've been at 3 banks now and can say without a doubt they got it going on.

Frequently Asked Questions About Lake Trust Credit Union

What is Lake Trust Credit Union?

Lake Trust Credit Union is a financial institution with over 175,000 members across Michigan working together to build stronger communities.

Where is Lake Trust Credit Union located?

It is located at 1170 S. Main St., Suite 100, Chelsea, MI 48118, US.