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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
I am a good banking customer in terms of the amount in my account but the customer service at this branch is trash and I will be changing banks. The mortgage banker is rude and they hurried me away from front desk without even answering a question I had regarding fraud . What good are these people anyways at these local branches ? They are worthless if you can handle everything online anyways.
KS
Kyle Starks
May 24, 2021
1.0
I received a promotion to open up a bank account and receive $200, i opened up the account and had them send my debit card to a different address, somehow that locked my account up and it's been nothing but issues after. I highly suggest a different bank despite that promotion. Now i know why they need to offer people money in order to get their business. I informed them i will be closing my account today. STAY AWAY
BP
Bob Pierce
May 5, 2020
5.0
I have been a customer of this branch since the old Society Bank days. The current team is fantastic. They have helped me with personal and business banking issues with very satisfactory results. It is a pleasure to have an attentive and professional team handling my finances.
MW
Michael Winter
Sep 7, 2018
5.0
Always friendly and very helpful, they go out of their way to make it happen!
What are the regular business hours for KeyBank in Chelsea, MI?
KeyBank in Chelsea, MI is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does KeyBank offer drive-through services, and what are its hours?
Yes, KeyBank offers drive-through services Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.
Are there any holiday closures for KeyBank's Chelsea branch?
Yes, the Chelsea branch of KeyBank is closed on November 11, November 27, and December 25, 2025, for holidays.
What products and services does KeyBank offer at this location?
KeyBank offers checking and savings accounts, CDs, loans and lines of credit, credit cards, investments, ATMs, online/mobile banking, safe deposit boxes, investment services, and the KeyBank Relationship Rewards program at this location.
How can customers schedule an appointment at KeyBank Chelsea branch?
Customers can schedule an appointment online using the reservation URL: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010221&fs=1&appointmentTypeGroupId=banking&ch=yext
What is the address and contact number for KeyBank in Chelsea, MI?
KeyBank is located at 1478 S Main St, Chelsea, MI 48118. The main phone number is +1 734-385-4030 and the alternate phone number is +1 734-385-4079.
What nearby dining options are available to visit before or after banking at KeyBank?
Nearby dining options include Taco Bell, KFC, McDonald's, Uptown Coney Island, and Culver's, offering a variety of fast food and American cuisine that customers can enjoy before or after their banking visit.
Are there any nearby automotive services close to KeyBank Chelsea branch?
Yes, near KeyBank you can find Golling Chrysler Dodge Jeep Ram of Chelsea for new cars and automotive repair, Chelsea Motors for used cars, and Parts Peddler for automotive parts and accessories.
What medical facilities are available near KeyBank in Chelsea?
Nearby medical facilities include Chelsea Animal Hospital, Josnoe Medical Inc, St. Joseph Mercy Chelsea COVID-19 Screening Site, Chelsea Oral & Facial Surgery, and Chelsea Urgent Care for various health-related services.
Where can I find more information about KeyBank and its financial services?
You can learn more about KeyBank's products and services by visiting their website at https://www.key.com/locations/MI/Chelsea/BRCH01010221/1478-S-Main-St or their LinkedIn page at http://www.linkedin.com/company/keybank.