Lake Trust Credit Union

3.7
78 reviews

About

Credit UnionMortgage LenderInvestment ServiceInsurance BrokerBankLoan Agency
We're a group of over 175,000 members across the state of Michigan who work together to create stronger communities. And there's always room for one more.

Location

Lake Trust Credit Union
8661 Grand River Ave, Brighton, MI
48116, United States

Hours

Reviews

3.7
78 reviews
5 stars
49
4 stars
3
3 stars
3
2 stars
0
1 star
23
  • JL
    John Sutton Lopez
    Oct 26, 2025
    5.0
    Great service
  • AH
    Amanda Hollister
    Oct 7, 2025
    5.0
    I love this credit union as a female who has been dealing with a lot. Will the loan agent was very respectful, kind and empathetic to my concerns. He pointed me in all the right directions to obtain a safe, secure loan, as I am looking for a new auto loan through this credit union. I will be a returning customer and would recommend this credit union to any of my friends, and colleagues who have dealt with my various issues. Bravo Will! And thank you again!
  • RC
    Rachel Carpenter
    Sep 18, 2025
    1.0
    Open hours on Google but I arrived and cannot do business as the lobby is closed.
  • AC
    Amanda C
    Sep 12, 2025
    1.0
    I tried calling because I had questions but the automated answering system was very difficult to navigate. Don't bother calling if you don't aways have an account with them. It's so difficult to get past them asking you to enter your account number kinda hard to do that when youre trying to open the account! Then you have to wait 15+ minutes to talk to someone once you navigate the automated answering system. Would not recommend.
  • RB
    Rebekah Bogarin
    Jul 5, 2025
    1.0
    If I could leave a negative star review, I would. After initiating my first payment for my auto loan, I received a payment receipt on the day it was due. It was reflected in my lake trust account. Then I got an email saying my payment was rejected (after the payment receipt was sent). I called to reconcile the issue, for the employee to tell me that my payment was indeed received and everything was fine. Then I get a letter in the mail saying my payment was never received. Absolutely ridiculous. I will be refinancing with another institution. Do not go here. It hasn't even been one month and I've had nothing but trouble. (I normally would never leave a negative review, but for this to potentially impact my credit score was fuel enough for me to make a post.) 0/10

Frequently Asked Questions About Lake Trust Credit Union

What is Lake Trust Credit Union and who can join?

Lake Trust Credit Union is a financial cooperative with over 175,000 members across Michigan, focused on building stronger communities. Membership is open to those interested in joining.

Where is Lake Trust Credit Union located?

Lake Trust Credit Union's Brighton branch is located at 8661 Grand River Ave, Brighton, MI 48116, USA.