Old National Bank

3.1
15 reviews
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About

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Old National Bank is your bank for Battle Creek. Our focus is on helping you achieve your financial goals and working to strengthen the communities we serve in Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, North Dakota, Tennessee, and Wisconsin. At Old National, you will find financial services for all of life, including personal and business banking, mortgages, investments, wealth management, online & mobile banking and much more. We promise to listen, find the best solutions for you and work to exceed your expectations, because we want to be your bank for life.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Old National Bank
140 Columbia Ave W, Battle Creek, MI
49015, United States

Hours

Reviews

3.1
15 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
7
  • CJ
    C J
    Oct 6, 2025
    1.0
    Worst bank ever they never sent me a debit card. Then they closed my account with money in it.
  • KA
    Kevin Austin
    Aug 14, 2025
    1.0
    Went in today to cash my check. We have a business account so im not some random guy off the street. I was told by not 1 but 2 men sitting at desk that they would be with me shortly. A few minutes passed and nothing. 3 employees and 2 customers. No one could take a minute away from their work to help me. My time is valuable and I’m a customer. When I said something the reply was “I told you we will be right with you”. I guess that is why they are rocking a 3.5 rating and I hope this drops it farther. I know they have jobs to do but customer service should be #1 at a bank. I would move the commercial account if it wasn’t such a hassle. Went to my personal bank down the road and was out in 2 minutes flat. This is why service people get disrespected. Customer service not longer exists. I definitely will never open a personal account here.
  • DS
    Doug Snyder
    Jul 8, 2024
    1.0
    Why is it Everytime I come here it takes a minimum of 20 minutes in the drive thru this is ridiculous they need new team members this never happens at the cork st I would appreciate a follow up from a manager asap
  • GM
    Greta Middleton
    Apr 19, 2021
    5.0
    I have been with ONB for so many years I can't remember and they are professional caring and oh so throughal The staff is down right amazing..i suppose just having been with them for so long explains everything.. They go beyond 5 stars.
  • CT
    Clare Tanner
    May 30, 2019
    5.0
    I have been a credit union member for over 25 years and recently switched to Old National Bank. Old National Bank is hands down the BEST customer service I have ever experienced. They are knowledgeable, friendly, and SO helpful. I needed to change my PIN and they helped me with every step. Thank you ONB on Columbia Avenue, you are amazing!

Frequently Asked Questions About Old National Bank

What are the regular operating hours of Old National Bank's Battle Creek branch?

The Battle Creek branch of Old National Bank is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does Old National Bank Battle Creek offer drive-through banking hours?

Yes, drive-through banking is available Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 12:00 PM. Drive-through is closed on Sundays.