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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughNot available
Location
Hours
Reviews
3.6
12 reviews
5 stars
7
4 stars
1
3 stars0
2 stars0
1 star
4
- TMTom MeadowsJul 23, 20245.0Great customer service. Efficient, and they pay attention to details I often forget. Highly recommend banking at the State St branch
- MBmichelle baumgartnerJun 16, 20231.0I needed to deposit a check and use the funds to pay vital bills, the clerk's manager helped me to deposit it and said that part of the funds would be available next day. The money was not available the next day so I stopped by to see what was going on and they placed a hold on the check for a week. I have been banking with Keybank my whole life and I have never had an issue like this. I am now unable to get the check back or cash it elsewhere and I have to wait a week for it to clear. There is no reason for this, I have always been in good standing with them. I would have never tried to deposit it if I thought this was a possibility as I explained the direness of the situation to the manager. I will be moving all of my accounts to a transparent banking system as soon as possible they do not care about their customers financial needs. If you are looking for a true HASSLE-FREE experience AVOID Key at all costs! EDIT: After calling customer service they explained that it is an automatic hold due to the check amount and that the branch manager should have never told me that any part of the funds would be available the next day. There is nothing they can do to get the funds to me and the soonest I will have access to the money is 11 calendar days after deposit (due to weekends and a bank holiday). If I could rate 0 out of 5 i would.
- FSFelixa SupitApr 7, 20231.0The banker is very rude. I was just trying to open a business checking account. I told her that I have been banking with Bank of America already. However, she thought it was “confusing to her and it didn’t make any sense why I still wanted to banking with key bank” I explained that I had a plan to open account with my daughter who lives in Ann Arbor. I guess my explanation was not good enough. I was not welcomed at all. It was a sign to “stay away with this Bank”.
- LELanguage ExpressJun 6, 20225.0Very professional staff, all covid conscious. Which is wonderful with everyone being so sick at the moment. Also several helpful insights to grow and maintain a healthy credit score. Definitely recommend this location over others.
- LMLuke MMay 2, 20181.0Very friendly staff, but overall this bank is one of the worst I’ve dealt with in terms of fees; I was charged over $50 in fees for simply letting a checking account sit unused for a few months while abroad. Please, look elsewhere for your banking needs!!
Frequently Asked Questions About KeyBank
What are KeyBank's regular branch hours in Ann Arbor?
KeyBank in Ann Arbor is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does the KeyBank branch at 3848 S State Rd have a drive-through service?
No, this KeyBank location does not offer drive-through services and the drive-through is closed every day of the week.
What types of banking products and services does KeyBank offer at this Ann Arbor branch?
KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment services at this branch.
How can I schedule an appointment with KeyBank in Ann Arbor?
You can schedule an appointment online via their reservation link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010223&fs=1&appointmentTypeGroupId=banking&ch=yext
What associations or memberships does KeyBank in Ann Arbor hold?
KeyBank is a Member FDIC and an Equal Housing Lender.
What is the main phone number to contact KeyBank in Ann Arbor?
You can reach KeyBank at 734-996-8595. An alternate phone number is 734-205-1168.
Are there any restaurants near KeyBank in Ann Arbor where I can grab a meal?
Yes, nearby you can find Taco Bell for quick Mexican food, Black Rock Bar & Grill offering steakhouse and bar options, and Jimmy John's for sandwiches. These places are convenient for dining before or after your bank visit.
Are there any hotels near KeyBank in Ann Arbor for visitors?
Nearby hotels include Staybridge Suites Ann Arbor - Univ of Michigan and Holiday Inn Express & Suites Ann Arbor - University South by IHG, providing convenient lodging options close to the bank.
What nearby services can complement my visit to KeyBank in Ann Arbor?
You can find services like CK Nails & Spa for beauty treatments, Choice Quick Lube for automotive needs, and LibertyX Bitcoin ATM for currency exchange nearby.
Where can I find more information or updates about KeyBank online?
You can visit their official website at https://www.key.com/locations/MI/AnnArbor/BRCH01010223/3848-S-State-Rd and follow their LinkedIn at http://www.linkedin.com/company/keybank or Facebook page at https://www.facebook.com/133271733392296 for updates.