KeyBank

2.8
14 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
1352 S Main St, Adrian, MI
49221, United States

Hours

Reviews

2.8
14 reviews
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  • SA
    Starfish Adventures
    Dec 12, 2025
    5.0
    Friendly and helpful
  • PW
    Philip Way
    Feb 14, 2025
    5.0
    Key Bank has been wonderful for my brother and me. He uses it in Michigan and I use it in Washington State. They always treat us both like valued customers. Their online services are excellent. I highly recommend Key Bank to everyone.
  • TV
    Thomas Valdez
    Sep 27, 2024
    1.0
    I know this is a sour grapes on my part, but there used to be a better KeyBank in town and they closed that branch. Now I have to go deal with a terrible drive-through with an ATM that literally broke down while I was using it. That’s why I will drive far out of my way to use a better KeyBank.
  • AR
    Amanda Ruiz
    Oct 27, 2020
    1.0
    If I could rate this zero stars I would. We have been loyal customers for 10 years. We have used them for loans and always paid them off. We had a mortgage through them and paid that off in 10 years. The problems all started last year when a teller decided that she would make snide comments about our financial situation at the time to my brother in law who loaned us money to avoid an overdraft fee. None of her business. She did get spoken to about the issue but the next time we went in she passively aggressively gave us a pamphlet on budgeting and smirked. We let it slide. Then this year we sold our home and moved across country. We had money in the account and couldn't close the account. We transfered all of the money to our new bank, changed all of our direct deposit and autowithdrawal information, and called and asked to close the account. They refused to close the account. During this time the pandemic happened and our debit cards expired. A business used our routing number to charge us even though said business was closed and our cards were expired. We were not notified of this over draft. Then yesterday we get a letter in the mail back dated a week saying we need to pay by the day before yesterday or we would get charged again. So my husband called them up this morning and they refuse to work with us even knowing we moved 1200 miles away. They still won't close the account. We arent going to drop money on a plane ticket to come to Michigan to close an account we don't even have active cards for. This bank is a bigger joke than TLC and thats saying a lot.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Adrian, MI?

KeyBank is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does KeyBank in Adrian, MI offer drive-through banking services?

Yes, KeyBank offers drive-through hours Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays for drive-through services.