Business Details
About
Credit UnionLoan AgencyMortgage LenderATMCredit CardsSavings BankOnline Banking
We are a local, member-owned financial institution serving West Michigan, offering honest and personal banking. We offer checking and savings accounts, auto and home loans, and easy online services, all designed to help our community manage money with confidence and care.
Details
- Drive-throughNot available
- Free parking lotAvailable
- Free street parkingAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
722 reviews
5 stars
689
4 stars
21
3 stars0
2 stars4
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional throughout the loan process.
Loan Process
The loan application and approval process was frequently described as quick, easy, and seamless, with many customers expressing satisfaction with the speed of service.
Communication
Reviewers highlighted excellent communication, noting that staff were responsive and provided clear information during the loan process.
Long-term Relationships
Many customers mentioned their long-standing relationship with River Valley Credit Union, indicating loyalty and trust built over years of positive experiences.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, recommending RVCU for its services and support.
- SSspencer stewartNov 14, 20255.0Jennifer was very helpful and timely with each step of the process. Thanks!
- BGbrian goosNov 10, 20255.0Great customer service. Pleasure to work with. Outstanding communication.they made the loan process seamless and a pleasure to deal with.
- LGLaura GreenhoeNov 5, 20255.0Jessica & Morgan made our loan process extremely easy! Would definitely recommend them & RVCU!!
- EDEvan DoroughOct 24, 20255.0The process to get a personal loan was very easy and painless. In a couple hours I had my money. Could not be more happy with the process, thank you!
- HMHeather McCreadyOct 24, 20255.0Getting my personal loan was so simple and fast! I love that I could fit it into my daily life without having to take time out to sit in the bank!