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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Went to the monument square branch in portland,Maine 04101 today to use my safe deposit. Branch opens at 9:00 am I arrived at 9:30 am and the door was locked. I found another entry into the shared building where a security guard called the branch to tell them the door was locked. After waiting another 10 minutes in the cold , a key bank employee opened the door. After I asked why the door was locked 30 minutes after opening hours , he just said oh “ I guess the lock isn’t working”. Never apologized. Time to replace the manager.
I’m a long time customer of key bank and I use a different branch that I am happy with but will never use this branch again!
Gary Berlucchi
South Portland, Maine
HH
Hunter
Apr 11, 2022
1.0
don't even live in Maine but this bank got me messed up. Real Florida Jit yurrr bark bark
NB
Nicholas Bearce
Sep 2, 2021
1.0
It took over an hour and a half to cash my first paycheck! And Key Bank wonders why I don't want to do business with them?!? REALLY?!?
DR
Daniel Roy
Dec 23, 2016
1.0
Unbelievably useless and rude staff. Your ATM doesn't return my card and you tell me its my fault...Your a joke.
What are the regular operating hours of KeyBank in Portland, ME?
KeyBank in Portland, ME is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does KeyBank offer drive-through banking services at this location?
No, the Portland KeyBank location does not have drive-through banking services.
Which financial products are available at KeyBank's Portland branch?
They offer checking and savings accounts, CDs, loans & lines of credit, credit cards, and investment services.
How can I schedule an appointment with KeyBank at the 1 Monument Sq location?
You can schedule an appointment online via their reservation URL: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH19610127&fs=1&appointmentTypeGroupId=banking&ch=yext
Are there any special holiday closures at the Portland KeyBank?
Yes, the branch is closed on holidays including November 11, November 27, and December 25, 2025.
Where is KeyBank located in Portland, ME?
KeyBank is located at 1 Monument Square, Portland, ME 04101, United States.
What nearby restaurants can I visit before or after banking at KeyBank?
Nearby restaurants include Nura (falafel), Cera, MAIZ Colombian Street Food, and Mr. Tuna (Japanese and sushi).
Which financial advisors or services are close to KeyBank in Portland?
Nearby financial services include Merrill Lynch Financial Advisor Leah Bartley, Penobscot Financial Advisors, and Portland Trust Company.
Are there convenient places to grab coffee near KeyBank's Portland branch?
Yes, 'Others!' coffee shop and Victory Cafe are close by for a coffee break before or after your visit to KeyBank.
How does KeyBank serve customers digitally?
KeyBank provides 24/7 access to accounts and financial products through their website and mobile app, as well as telephone banking via 800-KEY2YOU®.