KeyBank

2.6
5 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
256 Us Route 1 Ste 1, Falmouth, ME
04105, United States

Hours

Reviews

2.6
5 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • CC
    Christine
    May 9, 2025
    1.0
    Do yourself a favor and don't go to this branch. The employees, including the branch manager, are rude and lack competence in what they do
  • SC
    Sarah Cavallaro
    Apr 4, 2025
    1.0
    If I could give zero stars I would. Unprofessional. Condescending. Unable to effectively communicate. Does not follow through. They made a MAJOR error which resulted in restricting ALL of my husband’s and I’s accounts and funds. After being a client of 20 years, I received a voicemail from them at 4:59pm letting us know we had access to none of our funds and ALL of our accounts were restricted for ten to NINETY days with no opportunity to call back as they called ONE minute before they closed. After 3 trips in person to this branch trying to resolve the issue we were told nothing could be done and we would have to wait. Not only did they not help us, they made the issue worse, blamed us for THIER error, and rolled their eyes and acted like WE were the problem!! It took one short visit to the Yarmouth Branch and they were incredibly kind, helpful, and resolved our issue in a matter of minutes. I will never forget the feeling of uncertainty Falmouth Key Bank left us with. Do yourself a favor and steer clear of this branch. Take the extra 10 minutes and go to Yarmouth!!!!
  • WL
    William Levandowski
    Nov 7, 2023
    5.0
    This branch is a great banking resource because of the helpful and caring people that work there!
  • EK
    Emily Kozak
    Jan 20, 2023
    1.0
    It's so unfortunate that when those who aren't familiar with the policies of banks these days go to a place like this looking for some reassurance and answers, and get the exact opposite. Condescending, unprofessional, and unable to answer simple questions despite multiple asks. This KeyBank should be avoided at all costs.
  • BC
    Brian Chadbourne
    Dec 21, 2020
    5.0
    Super friendly staff. The Ashley's are fantastic

Frequently Asked Questions About KeyBank

What are the regular business hours of KeyBank in Falmouth, ME?

KeyBank in Falmouth is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does KeyBank in Falmouth offer drive-through service, and what are the hours?

Yes, KeyBank has drive-through service available Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.