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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
My savings account was hacked the week before Thanksgiving. It was a Saturday evening when I noticed someone had been in my account. I called the number on the back of my debit card. The man I spoke with did not speak good English & was annoyed that I kept asking him to repeat himself. He also gave me incorrect information as to how the case would proceed but put a hold on my account & told me I could open a new account on Monday . That Monday I went to the local branch who advised me I could not open another account until the fraud Dept released my money which could take 10 days & I could not withdraw any money without the fraud Dept allowing it. The banker Tasha called the fraud Dept & we waited on hold for over an hour to get someone to release funds. Now here I am a week later waiting again at the bank over an hour for the fraud Dept to answer so I can get more funds as the investigation has not been completed yet & I have to pay bills so I need bank checks also. THIS IS ABSURD!!!!! I cannot believe The Key staff has to wait on hold so long & that have to wait up to 10 days for an investigation to be completed before I get my money & have been given so much misinformation . When this is done I’m taking my money OUT OF KEY & going to a bank with better ratings as Keys rating is 2.1
PS
Pete Stone
Dec 18, 2019
5.0
Been banking with them for about a year now, never had any problems or unnecessary fees.
AM
Adam Majkowski
Nov 17, 2015
1.0
I am in dire need of a loan of some kind after buying a home with cash, but my credit score was hit hard when I applied for a mortgage from two companies. I was approved for $30,000 mortgage from two different banks, but decided to buy the home in cash. I explained my situation to them and they convinced me to stop by and apply for a home equity line of credit and a personal loan. They did not give me anything at all. Not even a small loan. All they did was pound my credit score down even further. Horrible people. Don't bank here. I have one negative thing on my credit report which I am disputing. Other than that all loans I ever took out were paid in full on time. What they did to me today could actually kill me. I have no heating system in my home. Without a loan I could possible die and them hitting my score might stop me from getting one. Attempted Murder.
What are the regular business hours for KeyBank in Auburn, ME?
KeyBank in Auburn, ME is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Does the KeyBank Auburn branch offer drive-through banking services?
No, the KeyBank Auburn branch does not have a drive-through facility.
What banking products and services does KeyBank in Auburn provide?
KeyBank offers checking and savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
How can I schedule an appointment with KeyBank in Auburn?
Appointments can be scheduled online through their reservation URL at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH19610059&fs=1&appointmentTypeGroupId=banking&ch=yext.
Is the KeyBank Auburn branch a member of FDIC and an Equal Housing Lender?
Yes, the KeyBank Auburn branch is a member of the FDIC and is an Equal Housing Lender.
What are the holiday hours for KeyBank in Auburn?
KeyBank Auburn will be closed on November 11, November 27, and December 25, 2025 due to holidays.
What nearby services can I access along with a visit to KeyBank Auburn?
Nearby, you can find UPS Access Point for shipping needs, Auburn Training Studio for beauty services, and Michaels for arts and crafts supplies, making it convenient to combine errands.
Where can I find nearby dining options around KeyBank Auburn?
Close to KeyBank, you have dining options like ZENSHI Handcrafted Sushi, Jersey Mike's Subs, 99 Restaurants, and Applebee's Grill + Bar.
Are there nearby ATMs or financial service points near KeyBank Auburn?
Yes, there is a KeyBank ATM and a Coinme ATM nearby for cash withdrawals and currency exchange services.
What contact information is available for KeyBank in Auburn?
You can reach KeyBank Auburn via their main phone at +1 207-786-5412, alternate phone at +1 207-344-2309, fax at +1 207-344-2309, or email at ME0059_Keycenter@KeyBank.com.