Truist

3.9
14 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
401 ENGLAR RD, WESTMINSTER, MD
21157, United States

Hours

Reviews

3.9
14 reviews
5 stars
10
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • BC
    Bruce Culver
    Sep 19, 2025
    1.0
    I hate to leave negative reviews but I feel in this case it is warranted. My wife stopped by the ATM at this location and attempted to make a significant cash deposit. During the deposit process the ATM screen displayed "Bills not accepted" but did not return any of the bills that had already been deposited (totalling over $750). No part of the deposit was reflected in our bank account or returned through the ATM. My wife immediately reported the issue in person and has followed up twice via telephone. Both times they could not give us any information and we were only told that the incident was "being reviewed." This is a completely unacceptable business practice. They've demonstrated no sense of urgency at all to correct a significant error that was in no part caused by my wife. They've not even bothered to follow up with us. Every attempted resolution or inquiry has been been initiated by my wife.
  • ME
    Melinda Elizabeth
    Dec 20, 2023
    5.0
    Tracy & Daryl were so kind, patient, understanding, compassionate and helpful. Tracy goes above and beyond for her customers. Couldn't have asked for better service. It was like talking to a great friend.
  • JG
    Jeremy Gordon
    Jul 5, 2017
    5.0
    I only stopped by here once when I was in town to make a deposit, but the staff was super friendly.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.