At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
I hate to leave negative reviews but I feel in this case it is warranted.
My wife stopped by the ATM at this location and attempted to make a significant cash deposit. During the deposit process the ATM screen displayed "Bills not accepted" but did not return any of the bills that had already been deposited (totalling over $750). No part of the deposit was reflected in our bank account or returned through the ATM. My wife immediately reported the issue in person and has followed up twice via telephone. Both times they could not give us any information and we were only told that the incident was "being reviewed."
This is a completely unacceptable business practice. They've demonstrated no sense of urgency at all to correct a significant error that was in no part caused by my wife. They've not even bothered to follow up with us. Every attempted resolution or inquiry has been been initiated by my wife.
ME
Melinda Elizabeth
Dec 20, 2023
5.0
Tracy & Daryl were so kind, patient, understanding, compassionate and helpful. Tracy goes above and beyond for her customers. Couldn't have asked for better service. It was like talking to a great friend.
JG
Jeremy Gordon
Jul 5, 2017
5.0
I only stopped by here once when I was in town to make a deposit, but the staff was super friendly.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through at Truist is open from 9:00 AM to 5:00 PM Monday through Thursday and until 6:00 PM on Fridays.
Is Truist open on Sundays?
No, the Truist branch is closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, by phone, or at a branch during business hours. Note that CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to use it for digital purchases and in-person payments.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts to save money for goals or emergencies.
Where is the Truist branch located?
The Truist branch is located at 401 Englar Rd, Westminster, MD 21157, Carroll County.
What services does Truist provide?
Truist provides services like checking, commercial and personal loans, credit cards, mortgages, wealth management, and more.
Are there nearby ATMs I can use near Truist?
Yes, there is a BB&T ATM and a LibertyX Bitcoin ATM close to the Truist branch for convenient access to cash and Bitcoin transactions.
What dining options are available near the Truist branch?
Nearby dining options include Denny's for breakfast and brunch, Chick-fil-A for fast food, Starbucks for coffee, and Panera Bread for cafe and bakery items.
What nearby community services and shops can I visit around Truist?
You can visit the Carroll County Humane Society, Goodwill Retail Store, Vetco Vaccination Clinic, and the Goodwill Employment Resource Center near Truist.