Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.6
19 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars0
1 star
6
- MPMichael ParsonsFeb 19, 20254.0I'm a legacy customer of present and past mergers...35 yrs so far. I hate business related heartburn caused by things like banks. But, Truist and their past names have kept me a loyal personal banking client. NICE!! MY ISSUE: I, like everyone on the planet gets multiple daily email and text hacks, spam, spoofs, phishing, etc. So recently Truist's algorithms suspected an attempt to fraud my account. I applaud them, BUT the way I was notified was a Text that identified them as Truist and the recent transaction. The Text wanted me to acknowledge with a YES if the transaction was legitimate, but when I replied YES, it informed me the message was going to be sent to a random 6-digit Text recipient, like commercials for energy pills, supplements, etc ("Text xxxxxx to receive your free trial supply of junk"). Truist's message was no different, as weirdly similar to the daily scans asking for responses or clicking mystery links, etc. So I didn't, and my card was later Blocked. My App page didn't not show any card issues, so I felt I did a wise thing. Their phone number method didn't recognize me. Eventually I had to drive to a branch to get a real life human to address it. The 6-digit text address was indeed legitimate. MY ISSUE: WHY IN THIS WORLD OF ATTEMPTS TO PHISH AND FRAUD WOULD A BANK OF ALL PLACES ELECTRONICALLY SEND IMPORTANT INFO IN SIMILAR MANNER AS THE SCAMMERS!!!! Treat your clients like they are not up with all your efficiency A.I. tech and changes. I didn't like heartburn!!
- MDMike draperApr 3, 20191.0Wanted to cash a check from an electric supplier in Florida drawn from SunTrust. Old white lady with white hair takes the check, literally huffs at me when I say no I don't have an account with SunTrust. She punches in no numbers, does not scan the check, just looks at her computer screen and at the check. She then proceeds to tell me it's a "zba account" and the only way for me to get the money is to deposit it into my account with my bank. I leave that bank, go to the next closest SunTrust and they cash it no questions asked. Sorry that we weren't dressed well since we're working class people but if you only knew the level of frustration, the level of limited resources that had to be expended solely based on the fact that you didn't want to do your job you'd most assuredly rethink your actions.
- LWLinda WedgeFeb 4, 20195.0Ray and the tellers are some awesome people to work with . Great Branch!!!
- BBBeth BuckleyDec 7, 20185.0I have been a SunTrust account holder for years and the Westminster branch has the most wonderful bunch of people working there. They are all so friendly and all willing to go above and beyond to help you. The Manager Ray is the best!!! He has helped me more times than I can count! He is very professional, informative, and friendly. He is wonderful! SunTrust, don't let him get away! I hope you are compensating him well for his terrific service!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours for Truist's drive-through service?
The Truist drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the Truist branch in Westminster open to customers?
The branch operates Monday to Thursday from 9:00 AM to 5:00 PM and Friday from 9:00 AM to 6:00 PM. The branch is closed on weekends.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a branch. Online applications require waiting a few days for your debit card, but visiting a branch lets you get a temporary debit card immediately. Phone support is available Monday to Friday from 8 AM to 8 PM and Saturday from 8 AM to 5 PM at 844-4TRUIST.
How do I activate my debit card after opening a checking account?
You can activate your debit card online to start making digital purchases and in-person payments using the cash in your checking account.
What types of banking products does Truist offer at the Westminster location?
Truist offers products including Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile services, Personal Savings, Small Business Banking, and Wealth Management.
What services can I access at Truist in Westminster?
Services include Deposit Transactions, Direct Retail Loans, Credit Cards, Business Loans, Night Depository Service, Mortgage Loans, Insurance, Investment, Treasury, Trust, International Retail & Wire services, Leasing, Cash Management, and Foreign Currency Exchange.
Are there any convenient ATMs near the Truist branch in Westminster?
Yes, there are several nearby ATMs including the Truist ATM right around the branch, as well as M&T Bank ATM and PNC ATM close by for your cash needs.
What nearby places can I visit around the Truist branch in Westminster?
Nearby you can visit Wawa for convenience shopping and coffee, Anchor Respiratory and Medical Supplies for health needs, or Carroll County Veterinary Clinic if you have pet care needs.
Can I find insurance services near Truist in Westminster?
Yes, Nationwide Insurance - Morris Insurance Srvs Inc and Morris Insurance Services agencies are located near Truist, offering financial and insurance services you might need.
How can nearby transit or landmarks help me visit Truist?
Landmarks like Ellsworth Cemetery are close to the branch, helping you orient yourself. Also, local businesses such as Menchey Music Service and automotive repair shops can serve as reference points when visiting Truist.