Truist

3.0
7 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
100 COMMERCE DR, WALKERSVILLE, MD
21793, United States

Hours

Reviews

3.0
7 reviews
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  • LD
    Laura Duncan
    Nov 26, 2024
    4.0
    They have 1 teller working so we had to wait over 10 minutes just to deposit cash. It's not good customer service.
  • JM
    James McMorrow
    Oct 21, 2022
    5.0
    I still can't say enough good things about this branch. The manager has always greeted us with a smile when we come in. Also, a few months ago I had to help relocate someone to the Walkersville area, and Beatrice was outstanding in helping get all of those updates done. Today, I needed to get several technical issues resolved with some accounts, and once again Beatrice really came through with precision. Thank you very much!!!
  • MM
    Mike Morfessis
    Mar 31, 2022
    5.0
    I stopped in to this BB&T for an issue with my new Truist chip debit card. The manager Maria was fantastic! Very professional and polite and quickly resolved my issue. She proceeded to explain other benefits available to me and my business through Truist. Her character and professional personality exemplify the definition of customer service! I will be a long time business partner thanks to her compassion with my needs and her efficiency with issues resolution. Maria, thank you for such an incredible experience!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.