Truist

2.1
35 reviews
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Business Details

3070 LEONARDTOWN RD, WALDORF, MD
20601, United States
(301) 861-2814
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3070 LEONARDTOWN RD, WALDORF, MD
20601, United States

Hours

Reviews

2.1
35 reviews
5 stars
8
4 stars
2
3 stars
1
2 stars
0
1 star
24
  • DA
    Dick Adams
    Oct 31, 2025
    1.0
    This long wait line is crazy. I waited 25 mins just to withdraw money from my account because ATM was down. Staff seems careless about customer nor long lines. Horrible.
  • KR
    Kevin Roberts
    Jul 22, 2025
    5.0
    Maria was very nice and helpful.
  • LM
    luis mota
    Jul 15, 2025
    1.0
    Drive through ATM took 200$ from my lady account and i went in to speak to someone about it. First the joke the lady behind the glass made was very inappropriate when the gentleman said he didn’t want all one dollar bills she is wearing a hijab by the way so while on the clock she can make inappropriate jokes but not fix a clerical error cause I’m not on the account for my lady when all I was trying to do was withdraw money like I do time and time again. So when she explained that I wasn’t on the account I explained I wasn’t trying to get money from her just to notify that the atm made a clerical error and withdrew 200$ from my lady’s account but didn’t dispense 200$. I was quite upset and let customers know that if that steal your money and a family member or friend tries to report it they can’t but let them be on the clock and make inappropriate jokes in front of customers that’s fine
  • SD
    sexy dream
    Jan 9, 2020
    5.0
    The BEST SERVICE from Ava......first I went to the branch in accokeek Branch today to cash a fidelity check the older lighter skinned black lady on the end doing the drive through transactions was servicing me. She proceeded to cash the check and it had to go through a verification process so she couldn’t get the check verified and told me sorry I can’t cash it because they are not answering the phone that I should deposit it at my bank or get ahold to fidelity. I get it I understand but what I don’t get is the ladies demeanor. So I smiled and said ok so I got in touch with the people and they said that the bank will have to call them so I went back and the same older lady serviced me I explained to her that I got ahold of someone and could she call them she stated that she has to call the number on the screen ok I understand so I asked if the number I was going to give her the same number to verify the check she stated that she couldn’t give out that information..... I get it BUT DONT MAKE ME FEEL LIKE IM BOTHER AND YOU DONT WANT TO HELP ME .... no she wasn’t rude but her demeanor wasn’t right ..... you already work in an emotional occupation.... handling people’s money and then coming to you needing you and what not sometimes people are emotional and it’s not the message that’s upsetting it’s the way it’s carried out .... so I left and was on the way to my bank and I remembered that I dealt with this location and drove there to see if someone else can at least be nice to me .... AVA THANK YOU !! I walked in everyone greeted me Ava told me her name I explained to her that I was trying to cash my check because I needed to pay my car note etc etc and she got on it !! She was attentive had attention to detail and most of all she got it touch with people she had to get in touch with she made me feel like she took control of the situation for me ..... I really really really appreciate her service... just making me feel like I was a person ..... I highly recommend this branch and Ava..
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.