At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
It is clear that this branch is poorly managed, understaffed and unable meet even the most basic customer service expectations, like opening the branch at the posted opening time, or answering the phone when the branch is ostensibly open for business.
DD
Dr. Sharon Der-Graux
Sep 19, 2023
5.0
Great customer service. They were fast and efficient
MA
marley afb
Feb 16, 2023
5.0
Tia James is awesome! She helped me find a medallion stamp at another branch and printed some papers that I would need when I got there.
MJ
MISS JADE
Apr 1, 2016
2.0
They NEVER HAVE ENOUGH TELLERS!!! I don't know if the workers are calling out for fun or the working conditions are horrible !!! I'm always coming in and there is no more than two tellers on a busy Friday and one Saturday mornings!!! Always waiting more than I have to which is so annoying!! And the tellers change every month and I gotta restart with gaining trust with my money with these people! I know they try their best but waiting 15-30 minutes for a deposit almost every time I come in is ridiculous. Just shut the location down cause I'm getting sick of it.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's drive-through hours during the week?
Truist's drive-through is open Monday through Friday from 9:00 AM to 5:00 PM.
Is Truist open on Sundays?
No, Truist is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487).
Do I need both a debit card and checks for a Truist checking account?
Checking accounts are used for daily transactions like debit card purchases and checks. Savings accounts are better for saving money.
How do I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments.
What languages are supported at the Truist branch on Osborne Road?
The branch supports English and Spanish.
What financial services does Truist offer?
Truist offers services including checking, commercial banking, credit cards, loans, mortgages, online and mobile banking, small business banking, and wealth management.
Are there any nearby dining options near Truist on Osborne Road?
Yes, nearby dining options include Taco Bell, Pizza Hut, Chipotle Mexican Grill, Subway, Sakura Hibachi, America’s Best Wings, and Dunkin'.
What nearby services can I access besides Truist at Osborne Road?
Nearby services include lawrence McFadden Allstate Insurance, Watts Dental Associates, Life Healer Advisor Angel Loft for wellness, and The UPS Store for shipping needs.
Are there convenient gas stations near Truist on Osborne Road?
Yes, Exxon & Mobil Stations are nearby for fuel and convenience store needs.