Truist

3.1
13 reviews
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Business Details

7620 S OSBORNE RD, UPPER MARLBORO, MD
20772, United States
(301) 298-9533
http://www.truist.com/locations
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About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
7620 S OSBORNE RD, UPPER MARLBORO, MD
20772, United States

Hours

Reviews

3.1
13 reviews
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  • JG
    Jasmin G
    May 13, 2025
    5.0
    best bank out here
  • RR
    RIS12
    Aug 9, 2024
    2.0
    Staff were friendly but made some careless mistakes when signing papers and depositing money.
  • DD
    Dr. Sharon Der-Graux
    Sep 19, 2023
    5.0
    Great customer service. They were fast and efficient
  • CL
    C Lucas
    Aug 22, 2022
    1.0
    This branch is Never accommodating.. Don't waist your time if your trying to get things done same day. The banking staff always has a excuse for the reason they can't perform simple tasks. Like a Wire transfer or setting up as a Trust account.. Seems everytime I visit this branch, im given stupid excuses for the reason they cant do something. Like today I visited the branch at 4:35pm. They can't do wire transfers, they need extra approval. No one is there to approve. Then all of a sudden It's too late they cant do wire transfers after 4pm. It would have been nice if the Truist operator I spoke with prior to visiting this Branch would have told me that instead of waisting my time and fuel. I'm seriously looking into switching banks all together.
  • MJ
    MISS JADE
    Apr 1, 2016
    2.0
    They NEVER HAVE ENOUGH TELLERS!!! I don't know if the workers are calling out for fun or the working conditions are horrible !!! I'm always coming in and there is no more than two tellers on a busy Friday and one Saturday mornings!!! Always waiting more than I have to which is so annoying!! And the tellers change every month and I gotta restart with gaining trust with my money with these people! I know they try their best but waiting 15-30 minutes for a deposit almost every time I come in is ridiculous. Just shut the location down cause I'm getting sick of it.
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.