Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
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- PKPeter KramerOct 28, 20255.0They sometimes a bit short on staff, but wh is there is great!
- DZDave ZirinJan 2, 20245.0I don’t understand the negative reviews here. The good people at this branch have been nothing but efficient and courteous with me. Strong recommendation.
- DLDon LeeMay 10, 20211.0The Customer Service is terrrible. I went to the Suntrust Bank in Takoma Park, Md today at Noon. I wanted to withdraw some money from my checking account. I tried to do it yesterday and today at the ATM machine, but I kept getting an error. Noon is supposed to be a very busy time at most banks. It should be “all hands on deck” – however, when I arrived at the Takoma Park branch, there was only one teller at work. The other teller was behind the counter taking a nap during lunch hour. Meanwhile, the Branch Manager was speaking to one of our co-workers in the front lobby – congratulating her on getting two consumer appointments and one business appointment for this week. Picture this – I’m standing in line – there is another person in front of me – I’ve been standing in line for 10 minutes – no help. Only one teller. I finally had to leave because like most people, I’m working remotely these days and my time is valuable. What’s wrong with this picture? Where is the customer service? Anyone with half a brain knows that lunch hour is the busiest time for any bank – tellers and other employees can always take lunch at 1:00. In summary – The Takoma Park branch ATM machine isn’t working. Only one teller behind the counter during lunch hour when most clients are expected to arrive at the bank. Bragging about lining up appointments when you have a client no more than a few feet away seeking help. My advice- please do better.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular branch hours for Truist in Takoma Park?
The Truist branch in Takoma Park is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does Truist in Takoma Park offer drive-through banking services?
No, the drive-through services are closed every day of the week at this Truist location.
How can I open a new bank account at Truist Takoma Park?
You can open a new account online, by phone, or by visiting the branch. Note that certificates of deposit (CDs) can only be opened in branch. Online applications require a few days to receive debit cards and checks by mail, while visiting the branch allows you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person purchases conveniently and securely.
What services are available at the Truist Takoma Park branch?
The branch offers services including deposit transactions, loans, credit cards, mortgage loans, investment and insurance services, treasury and trust services, foreign currency exchange, and cash management by appointment.
What products does Truist Takoma Park offer?
Truist provides checking and savings accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, small business banking, and wealth management services.
What are some notable places near the Truist Takoma Park branch?
Nearby places include Main Street Takoma shopping center, Republic and Motorkat restaurants, Takoma Park Farmers Market, and several local health and wellness businesses such as Five Element Acupuncture and VSG PT LLC.
How can nearby Main Street Takoma enhance my visit to Truist?
Main Street Takoma offers shopping and dining options close to Truist, so you might enjoy grabbing a meal at Republic or shopping locally before or after your banking visit.
Are there convenient food options near the Truist Takoma Park location?
Yes, there are several nearby restaurants including Republic, Motorkat, and Mark's Kitchen, providing convenient dining choices in the area.
Can I find wellness services near Truist Takoma Park branch?
Nearby wellness services include physical therapy at VSG PT LLC, acupuncture at Five Element Acupuncture and DC Needle, and massage therapy at Manifest Joy, offering you options to relax or recover around your banking trip.