Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Got an unsolicited phone call from them, claiming they could lower my credit card interest rates. I was speaking with Carolyn or something like that (she had an accent so I couldn't understand her quite well and her english was very broken), and she asked how much of a balance I had on my cards. When I told her I don't carry any balance, she simply hung up on me, I'm assuming since she wouldn't be able to upsell me on any additional debt solution services. Either way, hanging up on a customer is extremely rude and poor business. Completely unacceptable.
PO
Pablo Onores
Jan 28, 2016
5.0
Thank you very much for the branch manager Mr. Musa V. Sackor in Tacoma Park for his wonderful attention and solution on my account problem. Which I wasted so much time in Mc Arthur Blvd. branch attended by the manager Mr.Marc Brice. I have got shock from the answer I did get from this manager: " there is nothing we can't do" I mean, who ever get this kind of answer from a prestige Bank where you have your account for so many years, anyone would get scare. Any how I have to travel 45 min to where I first opened my account which is in Tacoma Park and get relieved whit the solution. The miles I drove worth it. But do this really means that I have to drive all that way to get for considerable attention??. The bank have to pay some more attention on the branches customer service attention, is not fair for me to work for the bank where I have my account... wasting time is wasting money.
What financial products and services does Citi offer at this location?
Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and investment products and services through Citi Personal Wealth Management.
What are the operating hours of the Citi branch at 7633 New Hampshire Ave, Takoma Park?
The branch is open Monday and Friday from 10:00 AM to 6:00 PM, Tuesday through Thursday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and is closed on Sundays.
Is the Citi branch at this location open on public holidays?
The branch is closed on specific holidays including November 11, November 27, and December 25, 2025.
What is the contact phone number for this Citi location?
You can reach this branch at +1 240-398-3074.
Where is this Citi branch located?
This Citi branch is located at 7633 New Hampshire Ave, Takoma Park, MD 20912, United States.
Are there any nearby options for dining after visiting Citi at New Hampshire Ave?
Yes, nearby dining options include Barriles Restaurant and Sport Bar, Panaderia Guanaca, Brazilian Bakery and Cafe, Taco Bell, and Wingstop, offering a variety of cuisines from Mexican to fast food and American dishes.
Where can I find other banking services close to this Citi branch?
Nearby banking services include another Citibank branch offering credit union, installment loans, and investing services, as well as LibertyX Bitcoin ATMs located in the vicinity.
What nearby stores can I visit for clothing and beauty needs near Citi?
Close to Citi, you can visit McDoris Fashion and Capital Stores for women's clothing, Town Beauty Supply for beauty products, Envy Nails for nail services, and Marked Salon & Barbershop for haircare.
Does the Citi branch offer online resources where I can learn more about their services?
Yes, you can learn more and explore offerings on Citi's website at https://www.citi.com/.
What is the timezone for the Citi branch at Takoma Park?
The branch is in the Eastern Time Zone (America/New_York).