Truist

3.0
22 reviews
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Business Details

13350 NEW HAMPSHIRE AVE, SILVER SPRING, MD
20904, United States
(301) 384-9601
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
13350 NEW HAMPSHIRE AVE, SILVER SPRING, MD
20904, United States

Hours

Reviews

3.0
22 reviews
5 stars
9
4 stars
0
3 stars
3
2 stars
2
1 star
8
  • HD
    Helen D.
    Jun 14, 2024
    5.0
    Excellent experience and outstanding customer service. I've had my ups and downs with TRUIST during their transition from SunTrust and was on fence about them. However, have had several positives in last year or so at the two local branches I tend to use. Today, I worked with Valerie (Colesville) to make some updates to accts and open a new one. Some of it was tricky and she handled it all in a knowledgeable, detail oriented manner and was extremely thorough from beginning to end. Even though it was late afternoon/near break & closing time, she took the time to ensure I understood my options, answered questions, patiently outlined the bank policies and had copies of all the documents, etc.
  • NP
    Natalia Portillo
    Dec 30, 2022
    1.0
    No communication on behalf of this bank, unhelpful staff, looking forward to closing my account
  • GK
    george konstadinou
    Aug 18, 2017
    1.0
    I go to cash my check i stand for ten min. Till the employee came with very bud ugly face like i kill his mother.lol his ask if i have account with sun trust i say no and his say i have to charge you seven dollars i say ok. I keep wait till the lady next to him ask him if his need a hepl after his move the solder left and rt like his going to fly his tell her yes (i dont know how i charge the seven dollars)..lol the lady ask him to give her my check his don't answer her after twenty five min. Wait i tell him is nice to seat i stand his keep looking me three second and his stand up .lol and his say i stand know(ok) lol after ten more min. His ask how you like your cash i answer no matter and his tell me if you don't tell me i give you your check back how you thinking I'm i tell him ash000.lol guess what his throw me the check an his like to come out to bit me up ...lol that is my experience one more time with sun trush BANK.....know how many star's i have to point the service you tell me....lol happy customer...
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.