Truist

2.6
9 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3876 INTERNATIONAL DR, SILVER SPRING, MD
20906, United States

Hours

Reviews

2.6
9 reviews
5 stars
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1 star
5
  • MM
    Márcia Moore
    May 27, 2025
    3.0
    Unfortunately, this branch doesn't offer notary services to its customers. Is it all banks or just this one? I'm happy with Truist overall but quite disappointed with this branch.
  • JJ
    Janet Johnson
    Feb 23, 2022
    1.0
    February 22 I went to this Suntrust location because my Money Market and savings were not visible or accessible online or in the app. 2 hours and nothing accomplished, so this morning I went back. It took nearly 2 hours to close the accounts and get my checks printed-Ms Sally assumed that everyone is retired and has all day to devote to the bank. Terrible service. Sally worked the drive up, talked to pet customers, and clearly had no interest in resolving the problems that had transpired-now I will soon also move my checking account. And I will end a 30 year relationship with a bank that now no longer cares about their customers at all.
  • ML
    Michelle Lee
    Feb 4, 2022
    5.0
    Really impressed by Mary's level of service. She possesses excellent interpersonal and customer service skills!
  • CR
    Christian Rogers
    May 15, 2019
    5.0
    Very nice and clean bank!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.