Truist

2.6
17 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
13975 CONNECTICUT AVE STE 100, SILVER SPRING, MD
20906, United States

Hours

Reviews

2.6
17 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
10
  • AW
    Alex Wertz-Garcia
    Jul 13, 2025
    1.0
    Do not use this ATM. Always has issues and stole money I was depositing today. Had to file a claim over the phone since the bank is closed today. Terrible experience overall.
  • CM
    Cristian Maltez
    Jun 17, 2025
    5.0
    please replace outside atm and replace screen needs to be able to work touch to tap and a tap reader 🙏🏾
  • SS
    shaileshmaskare1
    Jun 10, 2022
    1.0
    Avoid drive through if you’re in a hurry because they are the SLOWEST!
  • SR
    Sarai Reyes
    Mar 24, 2022
    1.0
    Super slow, don’t have enough staff and the little staff they have don’t really know what they’re doing. Such a bad experience to go there . They can’t even keep up on their appointments and still make you wait even when you took the time to make an appointment.
  • AA
    Alexander Alvarado
    Feb 16, 2022
    1.0
    Muy mala atención a el cliente aquí se siente acoso rasial uso este banco casi a diario y dependiendo quien te a tienda hay varios que ven tu color de piel y tratan muy mal en especial el cajero nasier pésima atención a el cliente en esta sucursal

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.