At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Grecia was nice and handled our deposit transaction quickly. We then needed to make an account name change with the personal banker, so we sat and waited for him (guy at the first desk) for almost 25min until we could hear the banker on the phone asking the teller to come out and tell us the bank was closed and we needed an appointment to return. The situation made us uncomfortable so we'll be taking our business elsewhere.
SS
SY
Feb 20, 2025
5.0
I would like to express my gratitude to Ms. Rosé De Mars. She is such a kind and professional lady that clearly explained all the details of opening an account to me. I love her smile. Kudos for her and her great service!
NC
Nabeel Choudhry
Jan 22, 2023
1.0
They need to hire people with basic reading and writing skills.
Opened checking account for a safe deposit. And the lady Sara got the spelling of my name wrong even after I gave her my physical ID to replicate it. I corrected her (3) times and filled out the info correction for her thrice. She still got it wrong. And a debit card with the wrong spelling is delivered.
Tried to get online access but it wouldn't go thru saying "information provided not matching". Which means she messed up my other info in the system.
It's been over 3 weeks now. I called her and left voice messages to fix it. Still no access or corrected info.
Absolutely worse!!
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Silver Spring?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
When is the Truist branch in Silver Spring open for in-person visits?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I open a new account with Truist?
You can open an account online, by phone at 844-487-8487, or by visiting the branch during business hours to get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using your checking account funds.
Does Truist offer services in languages other than English?
Yes, Truist offers services in both English and Spanish to accommodate a wider range of customers.
What types of banking products does Truist in Silver Spring offer?
They offer Checking, Commercial accounts, Credit Cards, Loans, Mortgage, Online & Mobile banking, Personal Savings, Small Business Banking, and Wealth Management services.
Are there any ATMs near the Truist Silver Spring branch?
Yes, nearby ATMs include Truist ATM, Bitstop Bitcoin ATM, M&T Bank ATM, Athena Bitcoin ATM, and Capital One Bank ATM for convenient cash access.
What nearby dining options can I visit before or after banking at Truist?
You can enjoy meals or snacks at nearby restaurants such as Tacos Don Perez, Sazón Catracho, McDonald's, Pizza Hut, Don Pollo - Glenmont, and FAMAS MARKET & CARRYOUT.
How can nearby public services assist me when visiting Truist?
Nearby services like the Maryland Motor Vehicle Administration, USCIS Application Support Center, and MVA Glenmont can help you manage government-related tasks conveniently in the same area.
Are there other useful nearby shops and services around Truist Silver Spring branch?
Yes, you can find Starbucks coffee shop, CVS Beauty, Arcade Florist, Glenmont Beauty Supply, Colorful Nails & Spa, Metro by T-Mobile, and UPS Access Point location close by for your convenience.