Truist

2.5
37 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
12052 CHERRY HILL RD, SILVER SPRING, MD
20904, United States

Hours

Reviews

2.5
37 reviews
5 stars
10
4 stars
3
3 stars
0
2 stars
8
1 star
16
  • CV
    Chantal Villatoro
    6 days ago
    1.0
    Horrible experience at this bank the teller was very rude and it seems like she does not care for customers
  • JD
    Joy David
    Dec 8, 2025
    1.0
    Very disappointed with this location every time I go there have a bad experience
  • PZ
    Pablo Zapata
    Jan 26, 2024
    5.0
    Great bank 🏦 , good customer service
  • CP
    Chrisy P
    Aug 29, 2022
    1.0
    The worst they need to hire faster people every time I go though drive through it takes me way to long to be service and this Is every time I come to this bank worst customer service I don’t think the employees know what there doing. Don’t bank with these people.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.