Truist

2.6
35 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
12052 CHERRY HILL RD, SILVER SPRING, MD
20904, United States

Hours

Reviews

2.6
35 reviews
5 stars
10
4 stars
3
3 stars
0
2 stars
8
1 star
14
  • LS
    Lady Scoop
    Jul 3, 2025
    5.0
    Went in the bank with an eye full of tears because of a check hold. Less than 15 minutes DeAnthony worked to make sure everything would move quick and fast
  • JJ
    Jaxon
    Mar 19, 2024
    2.0
    After, going on 2 decades of doing business, I'm getting tired of being lied to, and inconvenienced, then when I try to call to have a problem fixed, an hour of my evening is waisted, only to yet still, have no immediate resolution. VERY DISSATISFIED CUSTOMER!
  • DD
    Dan
    Sep 11, 2023
    1.0
    I was traveling from California to do an engineering job in MD and went to the drive thru to cash a check from a company. I have never had issues at other Truist branches but the ladies there who seem to have an I should be retired already attitude made me get off my car to go inside because “They needed more information” I went in and a lady started an interrogation asking why I had a Californian ID (Not even happens at airports or with law enforcement) I felt she was race profiling even though I do not have the thick accent she does. I don’t have time for such ignorance so I asked her to give me back my check and ID and went to the Branch in College Park. I had no problems at all there and they have an excellent customer service.
  • GR
    Gina Robinson
    Sep 23, 2020
    2.0
    Slowest drive thru experience
  • BJ
    BEN JJ
    May 30, 2018
    1.0
    believe it or not , they cash out our money $100 is fake. Which I did not know until I go to spend the money. It is under investigation now. Unbelieveable , unheard from a bank.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.