TD Bank

Reviews

• DP

  Debra Payne

  Jul 24, 2025
  1.0
  While TD bank has unfriendly to customer policies, this location is especially unhelpful in every possible way.
• AS

  A Severson

  Sep 24, 2022
  1.0
  Added: Today they put my account under review rather than releasing the money. Mon 9/26…DO NOT USE THESE LIARS! Last week, we sold our home and deposited the check into a TD account. First, we were told they’d release 100$ that day (of 80$k) and release $150 the next day, then the rest should be released. Totally different from website declaration of next day, but ok, it’s a big check. We could’ve put it in a different bank. But they told us this lie.The next day, not only was the 150$ not there, the 100$ Was gone and a six day hold was placed. Upon calling, we were told the bank would have to verify the check. They said they’d verify the day before, but instead just put a hold and verified nothing. We asked about the lie they told us the day before. She said she’d call the issuing bank. I had already called the title company, who called their bank to verify funds while I was on the phone. TD called me back to say the process would be 24-48 hours but this should have been done already As it had been 24 hours. After 48 hours, we called again only to be told some other lie. Still sitting here Saturday with no funds THESE PEOPLE ARE INCOMPETENT LIARS!
• TH

  Tiffany Horvath

  Dec 22, 2018
  5.0
  The branch manager, Mike, is very friendly, professional, and helpful. I've also interacted with their assistant manager, Kathy, who is very courteous and personable. This bank is clean, efficient, and the staff are very friendly. Normally going to the bank is a dreadful experience for me, however, this place gives great service and will get you in & out in a timely manner. Thank you, team at TD Bank on Briggs Chaney!
• DH

  Daniel Handwerker

  Nov 7, 2012
  2.0
  My family opened a safe deposit box at this branch of TD Bank. After more than a year without visiting the box, we came in this week. We were notified that safe deposit box had been drilled open and the contents emptied and put elsewhere, several months ago. Despite having our mailing address and phone number on file, they did not give us any warning that there were issues with the box before removing our possessions. They refuse to return our possessions to us until we pay $150 for the drilling process. The regional manager seems to be the only person who has control over this decision and hasn't bothered to contact us even after our making several requests. At best, this is a sign of horrendous security policies designed by the TD Bank network and personal incompetence by the regional and branch. We strongly suggest everyone avoid TD Banks, particularly this branch.

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