Been banking at Capital One for years including business banking with 4 credit cards in total and had the worst experience there recently with teller Gabriel. He refused to get me my funds until I wrote down my own account number on my withdrawal slip. I told him I don’t have that info. He said it’s policy I cannot write your account info for you and don’t worry I have it and I can tell you what it is.
I asked “so you’re going to spend time to tell me all that , read off my account number to me , have me write it off then pass it back to you ? “ I asked him so if I couldn’t write , like if my hand is injured , then what? He says , “well you look able so that’s not the position we’re in today .” He doesn’t know if I’m disable , injured , unable or what which is refusing to give service and can be discriminatory.
With an attitude and bad demeanor the whole time. I also am a banker and know that’s not a policy.
Looking to avoid this branch because of it.
SF
Sandrina fenelon
Jul 26, 2025
1.0
J'ai perdu mon Argent tout le temp c'est vraiment nervent
RC
RAD HARRINGTON, RCVT, CRAT, CCT
May 5, 2025
1.0
Customer service sucked. ltried
JH
Jasmin Hollywood
Nov 20, 2024
5.0
Nice convenient location off 29 with multi drive through atm options.
What are the general operating hours of Capital One Bank in Silver Spring?
Capital One Bank in Silver Spring is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does Capital One Bank offer drive-through banking services?
Yes, the bank offers drive-through banking services with hours Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What banking services are available at this Capital One Bank branch?
The branch provides services including branch drive-up, coin machine, night drop, ATM, and walk-up ATM, covering most of your banking needs.
Where is Capital One Bank located in Silver Spring?
Capital One Bank is located at 12293 Tech Rd, Silver Spring, MD 20904, USA.
How can I contact Capital One Bank in Silver Spring by phone or fax?
You can reach the bank by phone at +1 301-625-5803 and by fax at +1 301-625-5806.
Does Capital One Bank have an official website or social media page?
Yes, their official website is http://www.capitalonebank.com, and their Facebook page can be found at https://www.facebook.com/CapitalOneBankSilverSpringMD6/.
Are there dining options near Capital One Bank for before or after my visit?
Yes, nearby dining options include Chick-fil-A, Panera Bread, TGI Fridays, and Five Guys, offering a variety of fast food, cafes, and American restaurants.
What shopping or services facilities are located near Capital One Bank?
Westech Corner shopping center and Public Storage facility are close by, as well as FedEx Office Print & Ship Center for mailing and printing needs.
Are there fitness or wellness centers near the bank?
Yes, Club Pilates is located nearby for pilates workouts, and Advanced Chiropractic and Atlantis Medical Wellness Center offer health and wellness services in the area.
Can I easily find other banking or financial service options near Capital One Bank?
Yes, M&T Bank and other financial services such as Marshall and Reumont CPAs are located nearby for additional banking and accounting needs.