Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.4
9 reviews
5 stars
5
4 stars0
3 stars
1
2 stars0
1 star
3
- AKAleksey KMar 11, 20231.0Google states open till 3PM. In reality the branch closed at noon.
- WKWilliam KisseDec 17, 20225.0Courtesy, professionalism and respect. All my interactions with the staff of many months have been superior. I am a business client. With my most sincere thanks.
- NMNicolas Gomez MahechaFeb 16, 20225.0Great Staff! ,Specially,to Mohamed!!!
- LLLukeFeb 18, 20191.0There is absolutely terrible customer service here! I was mislead and I was not given honesty about a credit card. By a tall, light skinned and skinny guy. Shame on you and all of SunTrust! It is a terrible corporation. They won't attempt to help me resolve this insane about of 27% interest. Which is on the entirety of what I owe. When I made a mistake for an $80 cash advance.
- LSLucy SongJan 27, 20185.0Friendly representatives. Best customer service compared to other local banks.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on Shady Grove Rd?
The Truist branch at 14939 Shady Grove Rd has no drive-through service; it is closed for drive-through all days of the week.
Can you open a Truist account online or do you have to visit the branch?
You can open a new account online, by phone, or visit a branch. Note that Certificates of Deposit (CDs) must be opened in-branch.
How do I activate my Truist debit card?
Activate your Truist debit card online to begin using it for digital purchases and in-person payments linked to your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money towards goals or emergencies.
What languages does the Truist branch at 14939 Shady Grove Rd support?
The branch provides services in English and Spanish.
What are the main banking products and services offered at Truist in Rockville?
Products include Checking, Commercial, Credit Cards, Loans, Mortgage, Online & Mobile Banking Accounts, Personal Savings, Small Business Banking, and Wealth Management services.
Is the Truist branch at 14939 Shady Grove Rd currently open to customers?
No, this Truist branch is currently closed.
Are there nearby restaurants or shops to visit when coming to Truist at Shady Grove Rd?
Yes, nearby places include Bento Sushi for fresh sushi, Smoothie King for drinks, and Starbucks for coffee—great to visit before or after your banking needs.
Where can I find ATM and currency exchange services near Truist at Shady Grove Rd?
Nearby Coinme offers financial services including ATMs and currency exchange. Additionally, Sandy Spring Bank and PNC have ATMs close by.
What other financial institutions are located near the Truist branch at 14939 Shady Grove Rd?
Nearby banks include Sandy Spring Bank, PNC, and another Truist branch, providing customers with multiple options for financial services.