The service at this location is very inconsistent. I’ve visited multiple times for business-related needs—sometimes the experience is excellent, but other times, I’m met with unhelpful staff who give unnecessary runaround. It’s disappointing, especially considering Capital One is a great bank overall. Unfortunately, the inconsistency in customer service at this branch reflects poorly on the bank.
CU
Chandara Uth
Aug 16, 2024
1.0
Oh yikes . One of the old ladies who helped me today was terrible. Please be kind thanks.
VE
Verge Real Estate
Jul 11, 2022
1.0
Simple deposits at drive-thru take 20 minutes to be serviced.
Horrible customer service