Capital One Bank

2.9
25 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
14943 Shady Grove Rd, Rockville, MD
20850, United States

Hours

Reviews

2.9
25 reviews
5 stars
9
4 stars
3
3 stars
1
2 stars
0
1 star
12
  • YA
    Yaw Appiah
    Jul 7, 2025
    1.0
    The service at this location is very inconsistent. I’ve visited multiple times for business-related needs—sometimes the experience is excellent, but other times, I’m met with unhelpful staff who give unnecessary runaround. It’s disappointing, especially considering Capital One is a great bank overall. Unfortunately, the inconsistency in customer service at this branch reflects poorly on the bank.
  • CU
    Chandara Uth
    Aug 16, 2024
    1.0
    Oh yikes . One of the old ladies who helped me today was terrible. Please be kind thanks.
  • VE
    Verge Real Estate
    Jul 11, 2022
    1.0
    Simple deposits at drive-thru take 20 minutes to be serviced. Horrible customer service

Frequently Asked Questions About Capital One Bank

What are the regular branch hours for Capital One Bank in Rockville?

The branch is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

When is the drive-through of Capital One Bank available?

The drive-through operates Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.