At Atlantic Union Bank, we believe people have a right to expect more from the companies they do business with, and you can expect more from us. We offer a variety of banking services and products. Whether you are looking for personal, business or commercial solutions, we have you covered. Stop by our Shady Grove, Rockville, MD branch for assistance with any of your banking needs. Federally insured by FDIC and Equal Housing Lender.
I had some fraudulent activity on my card on the 22nd of February. I called the bank right away to dispute the charges and get a new card. I talked to Emmanuel on the phone. He told me a new card will come in 7 business days. I asked if I could get it sooner and he said “we can do 3 business days, but that’ll be $32 for an expedited charge”. I agreed.
I call back today because it’s been past 5 days. I was misinformed about being able to get a card in 3 business days when it’s actually 5 for an expedited charge. I call customer service and they told me that Emmanuel did not do absolutely anything for me to get a new card. Nothing went thru which is absolutely upsetting. Customer service line helped me a ton and now I gotta wait till this week to get my new card. Thank you to the customer service specialist Jessica for helping me out.
Frequently Asked Questions About Atlantic Union Bank
What services does Atlantic Union Bank offer at the Shady Grove Branch?
Atlantic Union Bank offers personal, business, and commercial banking services including ATM access and loan products at the Shady Grove Branch in Rockville, MD.
What are the operating hours of the Atlantic Union Bank Shady Grove Branch?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is the Atlantic Union Bank Shady Grove Branch federally insured?
Yes, this branch is federally insured by the FDIC and is an Equal Housing Lender.
Where is the Atlantic Union Bank Shady Grove Branch located?
It is located at 14941 Shady Grove Road, Rockville, MD 20850, USA.
How can I contact the Atlantic Union Bank Shady Grove Branch by phone?
You can reach the branch by calling +1 240-493-0500.
Does Atlantic Union Bank have an online presence where I can learn more?
Yes, you can visit their website at https://locations.atlanticunionbank.com/md/rockville/14941-shady-grove-road or follow them on LinkedIn and Facebook.
Are there any other banks near Atlantic Union Bank's Shady Grove Branch?
Yes, nearby banks include Sandy Spring Bank, Truist, PNC, and Coinme, which could be options if you need additional banking services or ATMs.
What dining options are available near Atlantic Union Bank at Shady Grove?
You can find various dining spots nearby such as Smoothie King, Bento Sushi, and Starbucks for a quick drink or meal before or after your banking visit.
Are there any health and medical services close to the Atlantic Union Bank Shady Grove Branch?
Yes, nearby medical services include Fallsgrove Orthodontics, Fallsgrove Center for Dentistry, The Eye Center Inc, and Johns Hopkins Community Physicians, which may be convenient if you have appointments in the area.
Can I combine a visit to Atlantic Union Bank with any shopping or real estate services nearby?
Absolutely, nearby you will find Safeway supermarket for your grocery needs, and multiple real estate agencies like Weichert Realtors and Bob Moore Real Estate if you are exploring property matters.