Atlantic Union Bank

4.3
3 reviews

About

Bank
At Atlantic Union Bank, we believe people have a right to expect more from the companies they do business with, and you can expect more from us. We offer a variety of banking services and products. Whether you are looking for personal, business or commercial solutions, we have you covered. Stop by our Shady Grove, Rockville, MD branch for assistance with any of your banking needs. Federally insured by FDIC and Equal Housing Lender.

Location

Atlantic Union Bank
14941 Shady Grove Road, Rockville, MD
20850, United States

Hours

Reviews

4.3
3 reviews
5 stars
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1
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0
1 star
0
  • SG
    STEPHEN GAYDARIK
    Aug 15, 2025
    5.0
    Excellent customer service
  • CS
    Camila Salazar
    Mar 1, 2025
    3.0
    I had some fraudulent activity on my card on the 22nd of February. I called the bank right away to dispute the charges and get a new card. I talked to Emmanuel on the phone. He told me a new card will come in 7 business days. I asked if I could get it sooner and he said “we can do 3 business days, but that’ll be $32 for an expedited charge”. I agreed. I call back today because it’s been past 5 days. I was misinformed about being able to get a card in 3 business days when it’s actually 5 for an expedited charge. I call customer service and they told me that Emmanuel did not do absolutely anything for me to get a new card. Nothing went thru which is absolutely upsetting. Customer service line helped me a ton and now I gotta wait till this week to get my new card. Thank you to the customer service specialist Jessica for helping me out.

Frequently Asked Questions About Atlantic Union Bank

What services does Atlantic Union Bank offer at the Shady Grove Branch?

Atlantic Union Bank offers personal, business, and commercial banking services including ATM access and loan products at the Shady Grove Branch in Rockville, MD.

What are the operating hours of the Atlantic Union Bank Shady Grove Branch?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.