Truist

3.9
14 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5 MAPLE HEIGHTS LN, RISING SUN, MD
21911, United States

Hours

Reviews

3.9
14 reviews
5 stars
10
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • BM
    Britt M
    Oct 21, 2025
    1.0
    Clueless
  • BW
    Barry Warren
    Jun 18, 2023
    5.0
    Great place for all your banking needs.
  • SD
    Sam Dixon
    Mar 20, 2023
    5.0
    I have been a customer at the Rising Sun branch for 9 months and could not be happier with the service I get each time I go into the bank. I set up my business accounts here as well so I'm in there several times a week and have nothing but great things to say about everyone I've encountered there. Alexis McKinney has been very helpful with information on business loans that are available and always takes the time to answer all my questions.
  • TS
    Theresa Swam
    Apr 8, 2022
    5.0
    The teller who waited on me was very helpful.
  • FM
    Fearfully & Wonderfully Made
    Jan 29, 2019
    1.0
    . My Husband & I were Blahantly discriminated against. The teller Samantha refused to give us our money she claimed that the money wasn't availiable in her system even after I called the Phone 24 system and let her listen to the availiable balance she said her system and the phone 24 system had notning to do with each other and that she didn't know anything about the phone system. She had both my husband and I DL as well as both of our bank cards we stood at that counter for 30 min or more she made 3 phone calls went back to her computer and said " It's disturbing that you want to withdraw this much money and it also raises red flags" We told her the money was from the sale of our home in fla and that we were trying to buy furniture and other needed items for our new home( We weren't trying to withdraw the full amount just under 10k) She said that she couldn't give us the money, we ask if she could give us at least half she said no. Not only did she discriminate against us She violated out privacy right by Speaking so loudly that the 5 or more other customers in line behind us heard the entire conversation I did politely ask her to lower her voice which she did not. We habe been members of tBB&t for over 10 years. This still bothers me .Yes I did report thist to cooperate. People like this has no business working in public! We decided to go to another location ( Oxford Pa) The Teller was very polite gave us the funds we requested. IF YOU ARE PEOPLE OF COLOR PLEASE THINK TWICE BEFORE USING THIS BRANCH!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.